Register for a triage appointment with SAMHS

How to register for a triage appointment with Student Access to Mental Health Support (SAMHS).


If you need support with your mental health during your studies, a triage appointment with SAMHS is your first port of call.

We’ll help you navigate your support options and agree on a tailored plan of psychological support.

How to register

If you’re self-isolating

If you’re currently self-isolating and experiencing mental health difficulties, you don’t need to complete the online registration process below.

Please send us an email with ‘Fast-Track’ in the subject and include your name, student registration number and a contact number in the email.

We’ll contact you within two working days.

If you're not self-isolating

You can register with us using the link below. You no longer need a VPN to access our registration form.

You’ll need to use Firefox or Google Chrome as your browser, as we find Safari and Internet Explorer don’t work as well.

We recommend using your University email address.  We find that if you register with other addresses, the emails we send you can often get sent to spam.

SAMHS Online Registration

Once you’ve completed our online registration, we’ll contact you within two working days.

If you have any issues, please contact us via our email ( or by phone (0114 222 4134) and we can help you register.

Accessibility and specific requirements

All appointments are currently taking place via telephone or Google Meet. If you have a preference, please mention this under ‘access requirements’ when registering, or email us before your appointment on:

If you wish to request specifically to see a male or female professional, please let us know.

Before your triage appointment

Complete our self-assessment form

On the morning of your first appointment, we’ll contact you via email to complete a self-assessment form. This helps shape your appointment and gives your clinician insight into how you’re feeling.

You’ll be asked some tick box questions about how you’ve been feeling over the past two weeks and we encourage you to answer them as best you can.

This should take 10-15 minutes.

There’s also an optional Equal Opportunities Questionnaire to help us make sure we’re reaching everyone.

We recommend accessing the form through Google Chrome or Firefox.

If you wish to cancel or rearrange your appointment, please contact us.

Self-help before your Triage appointment

You can access Togetherall (formerly Big White Wall) anytime for free. It’s an online mental health and wellbeing service offering self-help programmes and an online community.

For more information visit:

There are also various listening helplines available, such as Samaritans (Tel: 116 123) and Nightline. For a list of external support services visit:

If you need to see someone urgently, please access help from your GP. For more information, visit:

At your triage appointment

Appointments are scheduled to last 30-45 minutes and currently take place via telephone or Google Meet.

You’ll discuss your individual situation with an experienced clinician. They’ll help you navigate your support options, and together you’ll agree on what might be helpful.


If you have any queries or wish to give feedback on your experience, please contact:

If you’re abroad

If you’re not currently in the UK, we encourage you to access support locally from the services based in the country you presently reside.

You can also access Togetherall (formerly Big White Wall), 24/7 from anywhere.

Other useful websites:

Client contract (PDF, 98kb)