Dealing with Money Worries

It's not unusual for students to worry about money while they are at University. If you are concerned about money or funding your studies, it's important that you talk to someone at the University or the Students' Union. There are ways we can help and provide support.

If you have a question about money or finance that isn’t answered below, please get in touch.

What should I do if I have a debt to the University?

If you have a University debt, or are worried about making any payments to us, it's important that you contact the relevant team to discuss your situation.

Tuition fee debt

If you cannot pay your tuition fees, or a payment is likely to be delayed from the date originally agreed, you should contact the Student Administration Service either via the online enquiry form or telephone 0114 2221288 (9:00am to 16:30pm, Monday - Friday, except UK public holidays).

Accommodation debt

If you are struggling to pay your University accommodation fees, you should visit the Income Office on Level 6 of the Students' Union building (11:00am to 15:00pm Monday to Friday).  If you cannot visit the Income Office in person, please email residencefees@sheffield.ac.uk or telephone 0114 222 4868. They will be able to discuss your case with you and may be able to offer a solution, such as setting up a repayment plan.

If you are struggling to pay your private accommodation fees, you should contact your landlord. You may also wish to speak to a housing adviser at the Student Advice Centre.

Any other debt

If you have any other kind of debt to the University, you should contact the Income Office on Level 6 of the Students' Union. If you cannot visit the Income Office in person, please email studentcustomers@sheffield.ac.uk or telephone 0114 222 4868. You will be able to discuss your case with the Student Customer Team who may be able to offer you a repayment plan.

Who can I talk to about debt?

The Student Advice Centre in the Students' Union have trained money advisers who can help you with any money-related problems. They can work with you to manage any debts you have and help you to take control of your finances.

What should I do if my funding has been delayed?

Tuition fees

If you are unable to pay your tuition fees because your funding has been delayed, you should contact the Student Administration Service either via the online enquiry form  or telephone 0114 2221288 (9:00am to 16:30pm, Monday - Friday, except UK public holidays).

Living costs support

If you experience a delay in funding and cannot afford your living costs, you can contact the Financial Support Team to discuss options for short-term financial support from the University.

If your student loan is delayed, you need to contact Student Finance directly to discuss this. If you are an undergraduate, you should call 0300 100 0607. If you are a postgraduate, call 0300 100 0031. If you need to, you can use the free phone in SSiD (Level 3, Students' Union building).

I’m finding being at University is more expensive than I expected, can I get some additional support?

Many students work part-time to help fund their studies. The Student Job Shop in the Students' Union can help you find paid work during your time at University.

For help with budgeting and managing your money you can use our online budgeting tool. You can also seek budgeting advice from the Student Advice Centre.

You can find out if you are eligible for further financial support by contacting the Financial Support Team.

If the information you are looking for is not included in our web pages and you aren't sure who to approach, please come to SSiD and we will try to point you in the right direction.