10 years at the top of global student satifaction survey.

History of SSiD

One of the first of its kind in the UK SSiD was designed to be a "One-Stop-Shop" where the majority of student-related enquiries could be answered.

History of SSiD>

One-Stop-Shop for Student Services

By providing many services in one place, the Student Service Information Desk (SSiD), located on Level 3 of the Students Union building, offers students the convenience of meeting all of their needs in one stop.

One-Stop-Shop>

Just the Facts

The footfall counter in SSiD tells us that we have 130,000 visitors to the one-stop-shop each year. However we only manage to record about 50,000 of those visits.

Just the Facts>
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Who we are

We are a student-centred information service made up of two main teams:

Student Enquiries Team> Office and Systems Team> Head of Service>
Who we are

What we do

We communicate general student related messages and answer the majority of general student enquiries.

Services for students> Services for staff> Student service offer> Staff service offer>
What we do

How we can help

We provide information and services to students and their supporters including staff.

General Enquiry Handling> Support Enquiry Handling> Student Status Confirmation > New staff>
How we can help


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Overview of SSiD
Overview of SSiD
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SSiD Services
SSiD Services
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Introduction to New Staff
Introduction to New Staff
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