Information about your student UCard and how to request an extension or a replacement if it's damaged, lost or stolen.
- Covid-19 update
- Getting your UCard
- Expiry and extension
- Booking an appointment
- See also
SSiD is now able to offer a collection service for lost and replacement UCards by appointment only. If you need your replacement UCard urgently, we would recommend booking an appointment to collect this.
Alternatively, if you are not in Sheffield and cannot attend an appointment, requests for replacement UCards can also be handled by post. Your UCard will be posted by 1st class Royal Mail to ensure it arrives as soon as possible, normally within 1-2 working days.
Please be aware that once your new card has been printed you will temporarily be unable to access Campus facilities (such as Departmental buildings or Labs) whilst awaiting your replacement UCard.
The exception to this is the University library services. You can pre-book spaces and find out more about accessing library spaces
If you have lost your UCard or require an extension, please follow the instructions below on how to request a new card.
Your UCard allows you to:
- access and borrow from the library
- obtain discounted prices at Sport Sheffield
- prove your identity for all University services and exams
- access the Students' Union building and become a member
- use the photocopying and printing services for a small charge
- access other buildings (please contact the Estates department)
Getting your UCard
New students registering from September 2021
Within Online Registration, make sure that you complete the task titled “Upload a Passport Photo to Obtain a University UCard”. When attending your appointment to finalise your Registration, you will be able to collect your UCard.
Please visit the page below to determine whether your registration status makes you eligible for a UCard.
You must bring your UCard with you to every exam and it must be visible on your desk throughout the duration.
You must not:
- lend your UCard to someone else
- use a UCard that doesn't belong to you
Please refer to the information on UCard misuse.
If you have lost or damaged your blue UCard, you can order a replacement for £7 (including postage & packaging) using the link below:
We are now able to offer in-person collections for UCards. If you would like to collect your replacement UCard in person, please select this option on the order form above.
Please note: the price for in-person collection remains at £7. This is due to the extra costs incurred for additional resources (eg cleaning and staffing) required in order to offer a Covid-compliant in-person service.
If you find your UCard after ordering a replacement please contact SSiD online as soon as possible.
If your UCard is not blue, please contact IT Services on the email below.
Expiry and extension
The expiry date on your UCard is your course end date.
If your course end date changes, we can update your UCard remotely for free. You will then continue to have access to online resources.
The quickest way of obtaining your updated UCard would be to attend an appointment. When attending your appointment, please make sure to bring your old card with you and we will exchange this with your updated UCard.
If you are not able to attend an appointment to collect your UCard, we can arrange to post your card to you. Please contact SSiD online to arrange your UCard extension, notifying us of your address.
Your UCard will be posted by 1st class Royal Mail to ensure it arrives as soon as possible, normally within 1-2 working days.
If you opt for postage, please be aware that once your new card has been printed you will temporarily be unable to access campus facilities (such as departmental buildings or labs) whilst awaiting your replacement UCard. The exception to this is the University Library services, where you will still be able to pre-book spaces and find out more about accessing library spaces.
You can still access some University services and benefits as an alumnus once your UCard has expired. For more details, visit:
Leave of absence and external students
If your UCard expires during a leave of absence or while you are registered as an external student, SSiD can extend your UCard remotely to reflect the new course end date on your student record. You will then continue to have access to online resources.
Please contact SSiD online to arrange your UCard extension.
Postgraduate research students
If you've submitted your thesis and your UCard has expired, you will be eligible for a 3 month UCard extension.
Once you have submitted your thesis, please contact SSiD to arrange your UCard extension - we will check that your record has been updated, and will advise you on whether we can arrange a UCard extension for you.
If your Viva does not take place within 3 months of submission, please contact SSiD and we will look into providing you with a further UCard extension.
If your registration status is ‘To Resubmit’ and your end of studies date has been updated, we can extend your Ucard until your expected resubmission date.
Booking an appointment
Before booking an appointment, please make sure that you have completed the following steps:
- You must have completed Online Registration for Continuing Students before we can produce a new card for you.
- If you have lost or damaged your UCard and are required to pay for a replacement, you must first order your replacement via the Online Store before booking an appointment. Please ONLY book an appointment if you have purchased your UCard online and selected 'Collection'; as your delivery method. If you have not purchased your UCard in advance, or have chosen to have your UCard posted, your appointment will be cancelled.
Once you have completed the above steps, you can book an appointment for your UCard collection at the following link:
Your UCard will be confiscated and you may face disciplinary action if you:
- lend your UCard to anybody else
- attempt to use a deactivated UCard
- use a UCard that does not belong to you
- attempt to use an expired Ucard to gain access to University buildings and social events
- attempt to use an expired Ucard to obtain student discount on local transport services, or other goods and services
Visit the page below to view up to date student feedback on UCards.