Questions about UCards?

Why is having a Ucard important?

Your UCard has many uses and you should carry it with you at all times. You may be asked to show your card frequently; as it provides proof of identity and contains details of your student status and membership of the Students' Union. It also acts as a library card, opens electronic locks to gain access to some buildings and is needed to use the pre-pay photocopying and printing services in IT Centres and in the Library.

What is UCard misuse?

UCard misuse includes:

  • Lending your UCard to anybody else
  • Using a UCard that does not belong to you
  • Attempting to use an expired Ucard to gain access to University buildings and social events
  • Attempting to use an expired Ucard to obtain student discount on local transport services, or other goods and services
What happens if I misuse my UCard?

If you attempt to misuse your Ucard your Ucard may be confiscated and you may face disciplinary action.

What do I do if I lose my Ucard?

If you lose your UCard or think that it may have been stolen, you must report the card missing by contacting the Student Services Information Desk (SSiD) in the Union building or call us on 0114 222 1299.

Do I have to pay a charge for a replacement Ucard?

SSiD will issue a new UCard for a replacement fee of £5.00 except where exemptions apply.

What should I do if I find a Ucard?

Cards that are found should be handed in at SSiD.

I have changed my course and now my end date has changed on my UCard. How do I get a new one?

SSiD will issue a new UCard for you free of charge as your dates of study have changed. Please call into SSiD so we can produce this for you.

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