Worried About Another Student?

An outline of the support services available and what to do if you're worried about another student.

Worried about another student

Supporting another student

You may be worried about another student due to a number of possible reasons, such as:

  • they have gone missing
  • they have told you there is a problem
  • their world view has dramatically changed
  • other people have expressed concern about them
  • they are drinking alcohol or taking drugs to a degree that worries you
  • you have noticed a change in their mood (e.g. sadder, withdrawn, hyperactive, aggressive)
  • there have been changes in their behaviour towards work, friends, other commitments etc.
  • there has been a dramatic change in your friend’s appearance (e.g. weight loss/gain, decline in personal hygiene)

The Student Minds leaflet below provides some great advice on looking after a friend who may need support.

Download Student Minds: Look After Your Mate Guide (PDF 1,675kb)

University support

If you're worried about another student, we're here to help.

The Central Welfare and Guidance team offers support to students experiencing personal difficulties either by engaging with the student directly or providing guidance to staff members or friends/family.

Alternatively, the University’s Counselling Service can offer support and information about the problems your friend is experiencing. They can also offer practical information or links to outside organisations that you may wish to pass on to your friend.

Mental health support

If you're worried about another student's mental health or if this is impacting on your own mental health, contact Student Access to Mental Health Support.


Under University policy and UK law, we are not allowed to disclose any information about a student without their express consent to any third party – even a parent – except in an emergency.

  • We cannot share information with you or your friend's parents without the affected student's permission.
  • In an emergency, we will pass on contact details to the hospital or police and we will seek advice from them regarding the need to contact next of kin if necessary.

Crisis situations

In a crisis situation, ensuring your own safety and that of others is the most important thing. Where you feel your friend's personal safety is at risk, you may need to act without their consent.

  1. Remain calm.
  2. Be straightforward, explain that you’re going to try and help.
  3. If the person continues to behave in a way that threatens their own safety or others, contact a member of University staff or the emergency services for help.

Emergency contacts

  • Emergency services (off-campus): 999
  • University security (on-campus): 0114 222 4444

Non-emergency contacts

  • Non-emergency services (off-campus): 101
  • University security (on-campus): 0114 222 4085 

See also