HEAR Appeals

Purpose

To allow students to appeal against a decision not to verify their completion of an extra-curricular activity/award for inclusion in Section 6.1 of their Higher Education Achievement Report (HEAR).

Please Note: There may be exceptional occasions where it is not possible to continue running an activity, and where students already engaged in this activity are unable to complete HEAR criteria. If such failure to meet HEAR criteria is not by a narrow margin then HEAR recognition will not be granted.

Grounds

Appeals against a decision not to verify an activity/award for the HEAR may be made upon one or more of the following grounds:-

  • a) Administrative error.
  • b) Evidence of extenuating circumstances, demonstrating that a student's inability to meet all of the HEAR recognition criteria was beyond their control and that they only failed to meet the HEAR criteria by a narrow margin.
  • c) The initial decision not to grant HEAR recognition was manifestly unreasonable.

Process

There are 3 stages to the process:-

Stage 1 (informal)

If the student has concerns that they may not be granted HEAR recognition for an activity they must contact their activity organiser within 3 months of the date when the activity was due to be added to their HEAR (unless they are appealing on the grounds of administrative error).

Stage 2 (formal)

If the student has attempted to resolve matters informally but has still not been granted HEAR recognition for an activity they may submit a formal 6.1 appeal by completing the Student 6.1 Appeals Form which is accessible from www.sheffield.ac.uk/ssid/hear/help. This must be done within 10 working days of receiving the activity organiser's response to their informal (Stage 1) appeal.

Stage 3 (University Case Review / Students' Union Complaints Procedure)

If the student is dissatisfied with the outcome of a formal 6.1 appeal they may submit either a Case Review Request (for University HEAR activities) or a Formal Complaint to the President of the Students' Union (for Students' Union HEAR activities).

Contact

The activity organiser within 3 months of the date when an activity was due to be added to a student's HEAR (unless they are appealing on the grounds of administrative error).

Procedures

HEAR 6.1 Appeals Procedure

Students' Union Complaints Procedure (Bye-Law 16 in the Students' Union Constitution)