We Can Make Presentations to Your Team/Department

SSiD Overview

Although most students are aware of Student Services Information Desk (SSiD) and how we can help them, not all staff may be familiar with the range of services we offer to past, present and future students and their supporters. This can mean that students are not always effectively referred to SSiD and Student Services.

We offer a half-hour presentation to academic and professional services departments that give you a flavour of the range of services provided by SSiD and how we can support you and your students.

Presentations are tailored to your particular requirements and include:

  • How we support students in your department
  • How we support particular groups of students, such as those from outside the UK
  • Services we offer to staff
  • How we can help
  • Customer service in a student support context
  • Enquiry handling 
  • Enquiry referrals to colleagues 
  • Managing Feedback from students
  • Work shadowing

For more information contact as at: ssid@sheffield.ac.uk