Others Enquiries at SSiD

 Enquiries

Enquiry type 2014/15 2015/16 2016/17 2017/18 2018/19
Access to Learning 101 38 5 414 0
Academic Verification 80 139 113 644 237
Authorisation 809 919 695 214 641
Bank Letter 20 19 42 37 103
CAS Application 755 513 84 76 8
Certified Copies of Certificates 27 14 33 509 52
Change of Status 102 143 203 361 429
Computing / IT 184 139 231 270 332
Confirming Letter 42 67 105 190 325
Council Tax Letter 37 51 72 323 190
Courier Delivery 0 22 346 734 179
Degree Certificates 303 385 351 15 606
DES Application 0 37 72 0 0
Directions 0 0 0 879 2542
Erasmus Study Abroad 880 830 1072 1658 1611
Examinations Enquiry 971 1043 776 6479 7108
Extenuating Circumstances 18 15 17 104 117
Fee Payment Details 29 31 25 171 66
Feedback 4 10 22 12 7
Fees Enquiry 433 452 495 1030 735
Financial Support 347 332 341 605 386
HEAR 22 347 416 1208 1989
Immigration 121 141 137 509 193
Other* 2212 1483 1618 4330 10296
Part time Loan 34 17 7 3 3
Personal Details 300 296 320 1098 1021
Registration 634 516 633 1566 1231
Results 56 52 77 312 316
Right to Rent 0 0 1 7 6
Short Term Loan 225 263 5 5 0
Standard Status Letter 15 20 30 106 101
Student Welfare 261 256 208 240 169
Term Address Letter 2 9 183 591 576
Tier 2 Letter 1 0 5 7 5
Transcript 634 985 637 1155 892
Visa Extension Scheme 634 38 10 0 8

*Breakdown of Other Enquiries

Enquiry sub type 2018/19
Accommodation 37
Ceremonies Enquiry 53
Complaints / Appeals 29
Disability and Dyslexia Support 10
Guidance given by staff 4
Library 59
Lost Property 91
Merchandise 77
NI Number 19
Other 8524
Parents 136
Railcard 1246
Returned Mail 6
Semester Dates 5