Operational areas

Where we operateWalk-in Centre

  • Face to face enquiry management
  • One stop student information centre
  • First line student support

Contact Centre

  • Email enquiry management
  • Telephone enquiry management
  • Online order management
  • Database maintenance
  • Database monitoring reporting

Online Presence

  • Ask Sheffield
  • Web monitoring and evaluation (Student Support Services)
  • Web support: SSiD ‘hosted’ pages
  • Web maintenance and development of SSiD ‘central’ pages:
    • A to Z
    • Contacts
    • Dates
    • SOS
    • Maps
    • Services (Bank, Council Tax Letters)