Covid 19: Support And Guidance

An aerial photograph of the campus of the University of Sheffield

On these pages you can find support and guidance to help with your planning and practice for learning and teaching for the academic year 2020-21. These pages will continue to be updated as we add further resources.

Elevate can also provide tailored support for your department in the form of consultations, workshops and facilitation of working groups.

Page break

Overview of key considerations when planning for the new academic year (Prof Wyn Morgan, VP for Education)

Page break

Departments are preparing for a blended approach to learning and teaching for 2020-21. This combines digital learning with the possibility of some small group learning activities taking place on campus for some students with social distancing measures in place. Comparable alternatives need to be in place for students who are not able to be on campus.

The University has agreed the following principles

  • Ensure that students feel connected to and part of a community of learning
  • Maintain the quality of our learning and teaching, prioritising core areas that benefit most students
  • Be flexible in how we adapt and deliver learning and teaching, emphasising a teamwork approach

Although our Learning & Teaching landscape has changed, the five values of the Programme Level Approach have not changed and are, if anything, more important now than ever:

  • Take a team approach.
  • Articulate our programmes.
  • Engage the student voice.
  • Provide quality assessment and feedback.
  • Prepare our students.

Page break

Web based guidance

Page break

How Elevate can support you

Webinar programme

We will be running a range of webinars over the coming months on specific topics that will help you plan for the next academic year and develop your skills. They will include practical advice and sharing of good practice from across the University. This is the list of webinars that will be running:

Available to book now:

  • Adapting your curriculum for digital teaching
  • Understanding the needs of your learners
  • Introduction to digital accessibility and digital learning resources
  • Alternative assessments
  • Engaging students and promoting interactions in an online environment
  • Supporting effective academic representation and staff-student committees in an online environment
  • Virtual classrooms with Blackboard Collaborate
  • Blackboard first steps
  • Blackboard tests for formative assessment
  • Creating video content for learning and teaching

Coming soon

  • Designing and managing assessed group projects
  • Supporting International Students

For further information and booking, see our events page

Support for staff

One to one teaching support appointments

For individual advice on any aspect of your teaching including digital learning, you can book a 30 minute consultation. These sessions are conducted online via Blackboard Collaborate. This page also allows you to book appointments to talk to the Digital Learning Team, or to discuss any issues regarding LTPRS.

Support for departments

Support for departments/programme teams regarding any aspect of your programme. We can provide bespoke online workshops or consultations. Complete the request form here.

Developing Employability in Programmes

Careers Consultants are available to work with you to develop and embed employability within your programme. Contact your department's Careers Consultant for details. You can also access web resources on Embedding employability in the curriculum.

Online Teaching Community

The Online Teaching Community is an ideas sharing space for anyone involved in online and distance learning. This community is a space where you can tap into peer-support from others delivering teaching online, ask questions and share best practices.

The University Library - help for staff

How staff can get the most out of the University's digital library. More information can be found here.

Specialist Dyslexia/SpLD Tutorial Service

The Specialist dyslexia/SpLD tutorial service provides online and face to face resources for academic staff to support SpLD awareness and inclusion. Visit our webpage for further details. The specialist SpLD team can also offer tutorials to staff members who have a diagnosis of dyslexia or SpLD (or if they self-identify with such labels). More information can be found here.

Support for students

301 Academic Skills Centre

301 Academic Skills Centre has moved 1:1 appointments and workshops for both study skills and maths and statistics (MASH) online. Full details on the online offer can be found here.

We are working to further develop our online materials to best support students in transitioning to online study and assessment and will be continuing to add content over the coming weeks.

Careers support

Careers appointments for students and graduates are available remotely by phone or Google Meet. Refer students to Career Connect to book an appointment. We are also offering a programme of online career skills workshops - see Career Connect events pages for details; and our website and online courses are accessible for students who want to make the most of this time to consider their career plan.

Student Guidance for Online Teaching

The Digital Learning Team have created guidance to help students with online teaching activity, and making the most of digital learning tools and systems.

The University Library - help for students

How students can get the most out of the University's digital library. More information can be found here.

The Writing Advisory Service from the ELTC

The English Language Teaching Centre offers a Writing Advisory Service (WAS) for home and international students. In collaboration with departments, we also offer English language support and academic literacy development through free part-time classes, one-to-one tutorials, and workshops, as well as an online support hub. More information can be found here.

Specialist Dyslexia/SpLD Tutorial Service

The Specialist dyslexia/SpLD tutorial service provides one to one tutorials for students who have a formal identification of a specific learning difference (SpLD), like dyslexia, and students who think they may have an SpLD. More information can be found here.

Useful courses

FutureLearn - How to teach online

Sign up here for the FutureLearn course on how to teach online.

LinkedIn Learning: Learning to teach online

Login via MUSE to access this course. More information about this course can be found here.

Email contacts

Digital Learning Helpdesk

For queries relating to using digital learning tools, the Digital Learning Helpdesk is open Monday - Friday, 8am - 5pm.  Email


For any other queries, please contact the Elevate team  at We will aim to respond within 48 hours.

Page break

Further information

Guidance relating to L&T quality processes during the Covid 19 pandemic can be found on APSE Online.