Our 2019 NSS results

We have been ranked 14th among UK universities for student satisfaction, placing us second in the Russell Group. Thank you to everyone for helping our University achieve this result.

Dear colleague

The 2019 NSS results have been published this week.

We are ranked 14th among UK universities for student satisfaction, placing us second in the Russell Group.

The results show that overall satisfaction of our students is at 88 per cent. This is a three per cent rise from last year and four per cent above the national sector-wide average.

Our student satisfaction levels have also improved in every category compared to 2018. We performed particularly well for satisfaction levels for course teaching, which are at 86 per cent. And 89 per cent of students said they are satisfied with learning resources.

We are also ranked highly for history, which scores 92.88 per cent overall satisfaction, placing us at number one in the Russell Group for this subject.

Twenty other subjects received over 90 per cent overall satisfaction, including landscape design, ophthalmics, zoology and artificial intelligence – ranking them all top in the Russell Group.

Other subjects, including English literature, law, physical geographical sciences, philosophy, medicine and mechanical engineering also received above 90 per cent satisfaction.

Thank you to everyone for helping the University achieve these results. Departments have access to the full results and we will use them to make sure we continue to provide an exceptional student experience.

Our Data Warehouse project has worked with Academic Programmes and Student Engagement to create NSS reporting. If you would like to see a breakdown of the results you can do so here.

You may have seen our recent update on Programme Level Approach (PLA). The focus for the past year for PLA has been to review and improve assessment and feedback and student engagement activities, and it is fantastic to see that this is having such a positive impact. Thank you for your ongoing support.

Also this week, the Times Higher Education (THE) Europe Teaching Rankings has named us as one of the best universities in Europe for outstanding teaching. This is further recognition of our inspirational teaching and support staff – thank you once again for your hard work and dedication. You can read the full story here.

Thank you
Brendan Stone and Jackie Marsh
Deputy Vice-Presidents for Education