Opportunity to become a workplace mediator

The University runs an internal workplace mediation service designed to address internal individual disputes or conflict. These facilitated conversations provide a useful and often prompt approach to workplace challenges in a safe, non-judgemental, impartial and confidential environment.

We are now looking to increase the number of qualified mediators within the organisation.

ACAS (Advisory, Conciliation and Arbitration Service) have been approached to provide a comprehensive 5-day training programme to University staff who are willing to become workplace mediators.

What is Mediation?

Mediation is a process that compliments formal arrangements for dealing with workplace issues such as harassment, bullying, victimisation or discrimination. It offers early assistance before problems escalate into possible major issues for all concerned. It can provide employees with an informal route to addressing workplace issues such as:

  • Conflict between work colleagues or peers
  • Conflict between staff and managers
  • Perceptions of discrimination
  • Communication difficulties

Programme Delivery

The training will take place over five days during 15 -16 and 22 - 24 October 2018. The course blends theory and practice to equip participants with the essential skills, models and tools required for effective mediation. This will include tutor input sessions, tutor lead discussions, group exercises and assessed role plays.

In order to qualify as a workplace mediator, attendees will be required to complete a written assignment which must be submitted within six weeks of the final training day. This will need to be completed in your own time.

How do I apply to attend the training course?

Expressions of interest are now invited from University staff in all areas of the Organisation. We are keen to encourage applicants from a diverse range of backgrounds and levels within the University, especially those from underrepresented groups such as from BME, LGBT+ or Disability backgrounds.

Written submissions will be considered via the assessment questionnaire and application form from staff who are able to demonstrate evidence of ability relating to the following skills and qualities:

  • Ability to be impartial
  • Non-Judgemental
  • Good problem solving skills
  • Good communication skills
  • High regard for confidentiality
  • Possible Experience of negotiation

Completed application forms should be sent to Peter Wright (P.G.Wright@sheffield.ac.uk) in HR no later than 7 September 2018.

Further Information

Applicants must be available to attend all five days of the training programme – 15, 16, 22, 23 and 24 October.

Prospective attendees will need to have agreement from their line manager prior to submitting an application.

There are 12 places available on the course.

Most mediations will take place during the hours of 9am to 5pm. Although there is no clear way of indicating actual time demands on mediators, there will be a planned voluntary allocation process.

If there are more applications than places, then a selection process will take place to decide the candidates most suited to the role. This may involve an interview process.

There will be a reserve list held within HR in case of late withdrawals or people being unable to attend.

Facilitating mediation within the University is undertaken on a voluntary basis and is seen as promoting an informal approach to addressing work based challenges.