Support services

We'll support you throughout your time at university with practical help and professional advice.

Students Services desk

University health centre building

Practical help

The Student Services Information Desk (SSiD) on level three of the Students' Unions is our award-winning student information service. It's the first place to go if you need information, help or advice, and is staffed by a friendly, professional team who are trained to deal with your questions and concerns. SSiD also has an extensive range of services and information online.

Health and wellbeing

You'll be welcome to register at the University Health Service, a dedicated health centre on campus.

We have GPs, nurses and a full range of National Health Service provision. It's open all year round.

Students with laptop and pads and pens

Students at the English Language Teaching Centre (ELTC)

Disability and dyslexia support

If you have a long-term condition or impairment that can affect your ability to study, we can provide specialist support throughout your time at university.

Our 301 academic skills development centre also provides one-to-one support for students with a learning difficulty such as dyslexia.

Need to improve your English?

Before you start your degree, you could study at our English Language Teaching Centre (ELTC). We offer a range of academic English courses designed to prepare you for a degree.

Once you start your degree, you can take free classes to improve your skills.

Welcome banner and crowd inside the Students' Union

Students with laptop

Professional advice

The Student Advice Centre at our Students' Union is a free, confidential and professional advice service for questions about employment, money and housing as well as any academic or welfare matters.

Things not going right?

If things aren’t going right, we offer help and assistance. Visit our dedicated Student Online Support web pages. The University Counselling Service offers targeted self-help resources, specialist workshops, and group and individual sessions.


The Students' Union runs a nursery for children aged six months to five years old. It's Ofsted registered (300762) and offers quality teaching and learning experiences for your child.

Fees are subsidised according to family income. There are also play schemes during the school holidays for children aged 4 to 12 years.

Faith and belief

Whatever your faith or belief, our Chaplains and Religious Advisers offer care and support to people of all faiths and none. We work with communities with a strong sense of belonging, and we offer opportunities for worship, prayer and spiritual exploration. If you would like to get in touch with people from a faith group, see our Multifaith Chaplaincy Service website.

Develop your study skills

We've invested £1.5 million in refurbishing a purpose-built training and support centre. You'll find resources, equipment, study space and one-to-one support at the 301: Student Skills and Development Centre.

  • The centre runs workshops and drop-in sessions to help you develop your research and study skills.
  • Maths and Statistics Help – come and see us for drop-in sessions and one-to-one support. You'll also find lots of resources online.
  • Study Skills Online – develop writing, communication and research skills online.