Here's a list of the main known issues in the New CMS which we're hoping to address.
If you think you've found a new problem then please let us know.
Visual bugs for Internet Explorer 11 users:
|No workaround at present, except consider using a different browser|
|Home||When using Chrome on MacBook, at some breakpoints longer site names do not autoscale, obscuring the name.||No workaround at present, except for resizing your browser|
|Email addresses||Long email addresses sometimes break out of their container, meaning they can't always be read in full.||No workaround at present. The email address still works though.|
|Editor - data table||If multiple rows or columns selected then delete row/delete column does not work.||Delete rows and columns one at a time.|
|Editor - embeds||Teaser sometimes embeds as a card or vice versa.||When choosing whether to embed card or teaser, ensure the rotating wheel has stopped turning before you press save.|
|Editor - links||Can be pasted in without using add link button.||Editors should not do this, as pasted links bypass our link verification and have an increased chance of being broken.|
|Event - date and time||Populated manual 'Multiple dates and times' date and time fields only appear if the 'Single event' ones have a date or time selected in them.||Choose a date or time in 'Single event' (even though this won't show on the website).|
|Event Signposting box||In a 3-column layout the height of the blue box is inconsistent with other Signposting boxes.||No workaround at present.|
|Event teaser embed||Thumbnail image is too small. Video thumbnail image does not display.||No workaround at persent.|
|Media||Incorrect Kaltura thumbnail image showing.||
Find the embedded video in your Group Media tab and click ‘View’ to pull in the latest thumbnail.
|Media||Images appear rotated after uploading.||Before uploading to the CMS, open the image in Photoshop or (if you're using a Mac) Preview and re-save it.|
|Media||'File' media type is not shown in Related information, Signposting box and Signposting card autocomplete link lookup.||Manually link to file URL in the format https://cms.shef.ac.uk/media/1234/download (here's more help with linking to files).|
|Media||Playlists cannot be inserted as Video embed.||Embed as individual videos or email firstname.lastname@example.org to request playlist is set up in Central Component library as Raw HTML box.|
|Media||YouTube videos with extra items in the URL give an error when attempting to upload as a video embed.||
Strip back URL to its shortest version. For example, instead of pasting in:
|Navigation - Group||
On some breakpoints the local section nav has arrows overlapping the text or the menu button obscuring the name.
|No workaround at present, except for zooming in or out on your browser.|
|News index||'First' and 'Last' links to view older news stories do not show the correct results.||Use the text search to find a news story.|
|News index||Not all paginated links are displayed on News index main page.|
|Staff profile index||Displays duplicate entries for any Staff profile links assigned to multiple departments.||Manually insert featured staff profiles instead of Staff profile links on an automatic Staff profile index.|
Get in touch
If you have CMS questions or are stuck then get in touch and we'll do our best to help.