Here's a list of the main known issues in the New CMS which we're hoping to address.
If you think you've found a new problem then please let us know.
Visual bugs for Internet Explorer 11 users:
|No workaround at present, except consider using a different browser|
|Email addresses||Long email addresses sometimes break out of their container, meaning they can't always be read in full||No workaround at present - the email address still works though|
|Editor - data table||If multiple rows or columns selected then delete row/delete column does not work||Delete rows and columns one at a time|
|Media||Images appear rotated after uploading||Before uploading to the CMS, open the image in Photoshop or (if you're using a Mac) Preview and re-save it|
|Media||'File' media type is not shown in Related information, Signposting box and Signposting card autocomplete link lookup||Manually link to file URL in the format https://cms.shef.ac.uk/media/1234/download (here's more help with linking to files)|
|Media||Playlists cannot be inserted as Video embed||Embed as individual videos or email firstname.lastname@example.org to request playlist is set up in Central Component library as Raw HTML box|
|Media||YouTube videos with extra items in the URL give an error when attempting to upload as a video embed||
Strip back URL to its shortest version. For example, instead of pasting in:
|Navigation - Group||
On some breakpoints the local section nav has arrows overlapping the text
|No workaround at present, except for zooming in or out on your browser|
|News index||'First' and 'Last' links to view older news stories do not show the correct results||Use the text search to find a news story|
|Staff profile index||Displays duplicate entries for any Staff profile links assigned to multiple departments||Manually insert featured staff profiles instead of Staff profile links on an automatic Staff profile index|
|University website search||Sometimes returns an error, for example 'Unauthorised access to internal API'||Refresh page and try again. Or failing that, restart browser and try again|
Get in touch
If you have CMS questions or are stuck then get in touch and we'll do our best to help.