Known issues

Here's a list of the main known issues in the New CMS which we're planning on addressing.

If you think you've found a new problem then please let us know.

Area	Issue	Workaround
Home	Down arrow does not anchor you to lower down on the page	No workaround at present
Home and Hub	Extra white space above Featured news Component	No workaround at present
Home and Hub	Links Component cannot be inserted	Contact us to request this Component is inserted
Table	If multiple rows or columns selected then delete row/delete column does not work	Delete rows and columns one at a time
Media	On an unsaved page, clicking away from the default Group media tab in the media browser and then returning to it results in the Group media tab appearing empty	Close and reopen the 'Select image or videos' window; or save the page and try choosing the media again
Media	Searching for image or video using the keyword search in the media browser intermittently gives the error 'Sorry, no media found for this group—or this content is not in a group' instead of displaying the expected results	Click to the Central or All tab then go back to the Group media tab and try again, or save your page and try again
Media	Images appear rotated after uploading	Before uploading to the CMS, open the image in Photoshop or (if you're using a Mac) Preview and re-save it
Media	'File' media type is not shown in Related information, Signposting box and Signposting card autocomplete link lookup	Manually link to file URL in the format https://cms.shef.ac.uk/media/1234/download
Media	Kaltura playlist cannot be inserted as Video embed	Embed as individual videos or email webmarketing@sheffield.ac.uk to request playlist is set up in Central Component library as Raw HTML box
News index	'First' and 'Last' links to view older news stories do not show the correct results	Use the text search to find a news story
News link	Allows you to look up and select any Content type in the link lookup	Make sure you only use the lookup to select News link Content type. Other URLs should be pasted in

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