Dispute Resolution Policy & Procedures

Policies & Procedures

Summary

Grievance Policy

This policy outlines the principles to help deal with grievances fairly, promptly and at the point of origin.

Grievance Procedure

This procedure outlines the processes to help deal with grievances fairly, promptly and at the point of origin.

Mediation Process and Principles

These principles outline the processes to support managers and staff to work together to resolve disputes and conflicts at a local level to ensure minimum disruption to the delivery of the University’s mission and vision and to maintain a high level of morale and performance.