IT Services
We offer a diverse range of information technology and business services designed to support learning, teaching and research at the University of Sheffield.
Problems logging in
If you're unable to log in to the Staff or Student hub, check our service status.
If you still need help, call +44 114 222 1111 or use our IT Support request form.
Browse by topic
Rooms and equipment
Prospective students
Support for current students and staff
Multi-factor authentication (MFA)
Top five MFA queries
Quick answers to the top five common questions about multi-factor authentication (MFA).
Set up multi-factor authentication
Set up multi-factor authentication (MFA) on your smartphone or tablet, a hardware token or a security key.
Log in using multi-factor authentication
Log in to your University IT account using multi-factor authentication (MFA).
Help and support
Get IT help
If you've got an urgent IT problem, call us.
- +44 114 222 1111
- Monday to Friday, 8am-5pm
Excludes bank holidays and University closure days.
Report an incident
From cyber security attacks to lost or stolen laptops, please get in touch immediately to report a problem.
Check IT service status
Get up-to-date service information.