IT Services
We offer a diverse range of information technology and business services designed to support learning, teaching and research at the University of Sheffield.
Problems logging in
If you're unable to log in to the Staff or Student hub, check our service status.
If you still need help, call +44 114 222 1111 or use our IT Support request form.
Multi-factor authentication (MFA) support
Need help with Multi-factor authentication (MFA)? Our dedicated support pages can resolve most Duo MFA queries.
Support for students and staff
Help and support
Get IT help
If you've got an urgent IT problem, call us.
- +44 114 222 1111
- Monday to Friday, 8am to 5pm
Excludes bank holidays and University closure days.
Report an incident
From cyber security attacks to lost or stolen laptops, get in touch with us immediately to report a problem.
Check IT service status
Get up-to-date service information.