IT Services

We offer a diverse range of information technology and business services designed to support learning, teaching and research at the University of Sheffield.

Problems logging in

If you're unable to log in to the Staff or Student hub, check our service status.

If you still need help, call +44 114 222 1111 or use our IT Support request form.

Support for current students and staff

Multi-factor authentication (MFA)

Top five MFA queries

Quick answers to the top five common questions about multi-factor authentication (MFA).

Get quick answers to common questions

Set up multi-factor authentication

Set up multi-factor authentication (MFA) on your smartphone or tablet, a hardware token or a security key.

Get set up with MFA

Log in using multi-factor authentication

Log in to your University IT account using multi-factor authentication (MFA).

Information on logging in with MFA

Help and support

Get IT help

If you've got an urgent IT problem, call us.

  • +44 114 222 1111
  • Monday to Friday, 8am-5pm

Excludes bank holidays and University closure days.

Report an incident

From cyber security attacks to lost or stolen laptops, please get in touch immediately to report a problem.

Report security incident

Check IT service status

Get up-to-date service information.

Check service status