Vacancies and recruitment in IT Services
The latest opportunities in IT Services at the University of Sheffield.
View and apply for all jobs at the University - including those in IT Services - through the University’s jobs web pages. These pages also include further information about working at the University and living in Sheffield.
Current vacancies
IT Support Assistant
The IT Support Assistant plays a crucial role within both central IT Services and Faculty IT teams at the University of Sheffield. This position requires a good technical aptitude, problem-solving skills, and competent communication abilities to deliver professional IT support to students and staff across the university.
You will provide comprehensive technical support for a range of IT systems and services, diagnosing and resolving moderate to complex technical issues with minimal supervision. Working across campus locations, you'll apply your technical knowledge to address hardware, software, and network problems while contributing to the continuous improvement of IT services.
This role offers excellent opportunities for career advancement in IT support. As a valued team member, you'll develop specialised technical skills while supporting the university's teaching, learning, and research activities through reliable and efficient IT services
- Job reference number: 3200
- Working pattern: Full time (on-site)
- Contract type: Permanent
- Grade: 4
- Closing date: 04/10/2026
Find further details and apply for the IT Support Assistant position
Programme Manager
IT Services is delivering an ambitious Operating Model Programme, a significant, multi-year redesign that will change how the department organises, resources and works in order to better support the University's strategic priorities. The programme spans structures, ways of working, processes and culture.
This role is central to the day-to-day success of the programme, working closely with the Head of Portfolio, workstream leads and senior stakeholders across the University to keep delivery on track.
Working to a pre-defined programme scope and governance framework, the postholder will proactively map dependencies across workstreams, manage risks and issues and track progress against plan. The programme itself is delivering ITS's shift to a product-led operating model, and the postholder will need to work comfortably within that agile, outcomes-focused environment. This is a permanent role: the initial priority is delivery of the Operating Model Programme, and over time the postholder will take on programme delivery management of other key priorities across the ITS portfolio.
- Job reference number: 3194
- Working pattern: Full time (hybrid)
- Contract type: Permanent
- Grade: 8
- Closing date: 11/10/2026
Find further details and apply for the Programme Manager position
From the Director of IT Services
I’m excited to welcome new team members with a wide range of skills, experiences and backgrounds who will be able to lead, support and guide the next phase of our transformational development.
With such a wide-ranging programme we have lots of opportunities available. We are a collaborative and engaging team, always learning new things that can improve the products and services that we deliver. You’ll bring capability and enthusiasm to support our ambitious vision, with a desire to make a real difference at all levels of skills and experience.
We’re really excited to encourage people to join us to develop a sustainable and diverse team while supporting your professional and personal development. I look forward to receiving your application.
Chris Willis
Director of IT Services
Contact the recruitment team
If you have questions about any of our roles, or about working in IT Services at the University of Sheffield, you can send them to our recruitment team - it-services-recruitment@sheffield.ac.uk - or contact the recruiting manager in the full job description.
