Support
We provide a network of support services to make sure you're happy, healthy and secure, so you can get on with doing what you do best.
Practical help
We provide a range of support services to look after your health and wellbeing, enhance your opportunities for success and help you make the most of your time at university.
General enquiries
Our Student Services Information Desk (SSiD) is a one-stop-shop run by dedicated professionals, trained to deal with your general enquiries and concerns.
Financial support
Our Fees and Funding team provide help with applying for scholarships and financial support.
Independent advice
The Student Advice Centre, run by our Students’ Union, specialises in confidential advice on money and housing as well academic matters.
Welfare and wellbeing
We offer a range of services to aid your health and wellbeing.
Student wellbeing
If you’re feeling down, overwhelmed or struggling to adjust to student life, our Student Wellbeing Service can offer tailored one-to-one support to help you manage and make sense of what you’re experiencing. You can meet one-to-one with a Wellbeing Advisor in your faculty in person or online through Google Meet or sign up for our events, groups, seminars, and training sessions to help you improve your wellbeing.
Welfare and guidance
If you’re experiencing personal difficulties (including bullying, harassment and sexual violence) impacting your University experience and ability to study, our Student Welfare team can help. We can listen supportively, provide practical advice and guidance, and signpost you to other relevant support services.
How we tackle all forms of discrimination and harassment
Mental and physical health
Support and counselling
We offer dedicated mental health support counselling and psychological therapies. You can register for a triage appointment with our Student Mental Health, Counselling and Therapies Service team. Our team will help you navigate your support options and agree on a tailored plan of psychological support. This includes assessing your suitability for counselling with our University Counselling Service.
- Our mental health strategy
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We want our students and staff from all backgrounds, demographics and cultures to thrive and realise their potential. That's why we’re committed to building a diverse community and an inclusive, supportive and collaborative environment.
We're using the University Mental Health Charter to help us adopt an approach to mental health and wellbeing that’s for everyone - including support for those with pre-existing or emerging mental health conditions.
University Counselling Service
Our University Counselling Service provides confidential support, including specialist workshops, group sessions, self-help resources and individual counselling sessions following a referral from our Student Mental Health, Counselling and Therapies Service team.
University Health Service
All students and their dependants can register with our University Health Service for NHS care.
Disability and dyslexia support
If you have a long-term condition or impairment that could affect your ability to study, we can provide specialist support throughout your time at university through our Disability and Dyslexia Support Service.
Our English Language Teaching Centre also provides one-to-one support for students with a learning difficulty such as dyslexia.
I was scared that moving to university would mean my disability - an anxiety disorder - would go unnoticed and unsupported. However, the services at the University make me feel as though I am more than a number. They treat me as an individual.
International student support
We support international students with visa and immigration information and also organise a range of social activities to help students get to know the city of Sheffield and each other.
Our Global Campus programme includes online events and activities to help you settle into life in Sheffield and make new friends.
Religion and belief
Our chaplains and religious advisers offer care and support to people of all faiths and none. We work with communities and we offer opportunities for worship, prayer and spiritual exploration.
Academic and study support
Personal tutors
As a registered student, you’ll be assigned a member of staff in your academic department who can provide academic and personal support.
Academic skills support
Our 301: Academic Skills Centre offers a range of services and activities to support your academic and study skills development.
Peer mentoring
As a first-year student, you’ll be offered a peer mentor to help you with your transition into university life.
Library
Our University Library provides a range of services and support, including access to extensive information resources, a wide range of flexible learning environments, and the support you need to achieve your learning goals, enhance your research or develop new skills.
Computers, software and IT support
Our study spaces, computers and IT support are all there to offer you the best possible learning experience.
A world-class learning environment
With flexible services and outstanding facilities, you’ll have the freedom to do things your own way.
Accommodation
If you’re in University accommodation, you’ll be visited regularly by Residence Mentors who can provide support and guidance.
Inclusion and success
We’re proud to be an inclusive, tolerant and diverse community. To ensure all our students have the opportunities to succeed, we offer additional support to underrepresented groups during their student journey and we have a dedicated Equality, Diversity and Inclusion team.
We have a number of programmes for students, including our race equality programme for all new students, and dedicated groups that work to improve your experience.
Childcare
The Students' Union runs a nursery for children aged six months to five years old. It's Ofsted registered (300762) and offers quality teaching and learning experiences for your child. Fees are subsidised according to family income. There’s also play schemes during the school holidays for children aged 4 to 12 years.