We provide a network of support services to make sure you're happy, healthy and secure, so you can get on with doing what you do best.
We provide a range of support services to look after your health and wellbeing, enhance your opportunities for success and help you make the most of your time at university.
Our Student Services Information Desk (SSiD) is a one-stop-shop run by dedicated professionals, trained to deal with your general enquiries and concerns.
Our Fees and Funding team provide help with applying for scholarships and financial support.
The Student Advice Centre, run by our Students’ Union, specialises in confidential advice on money and housing as well academic matters.
We offer a range of services to aid your health and wellbeing.
Our Student Wellbeing Service can help you manage your wellbeing and succeed at university.
Welfare and guidance
If you’re experiencing personal difficulties that are impacting on your university experience we'll provide support and guidance through our Central Welfare and Guidance team. Our team can provide help with significant difficulties such as bereavement, serious ill health, bullying or sexual violence, harassment or abuse.
Support and counselling
We offer dedicated mental health services and counselling. You can register for a triage appointment with our Student Access to Mental Health Support (SAMHS) team. Our team will help you navigate your support options and agree on a tailored plan of psychological support. This includes assessing your suitability for counselling with our University Counselling Service.
- Our mental health strategy
Our Mental Health Strategy has six overarching aims:
- An informed and open community
- A community that supports positive mental health
- Effective, easy-to-access support services
- Inclusive, supportive learning community
- Appropriately trained staff
- Evaluation and monitoring
We aim to adopt a whole-system approach that addresses preventative activity, self-care, early intervention and support.
University Counselling Service
Our University Counselling Service provides confidential support, including specialist workshops, group sessions, self-help resources and individual counselling sessions following a referral from our Student Access to Mental Health Support (SAMHS) team.
University Health Service
All students and their dependants can register with our University Health Service for NHS care.
If you have a long-term condition or impairment that could affect your ability to study, we can provide specialist support throughout your time at university through our Disability and Dyslexia Support Service.
Our English Language Teaching Centre also provides one-to-one support for students with a learning difficulty such as dyslexia.
We support international students with visa and immigration information and also organise a range of social activities to help students get to know the city of Sheffield and each other.
Our Global Campus programme also runs online events and activities to help you settle into life in Sheffield and make new friends.
Our chaplains and religious advisers offer care and support to people of all faiths and none. We work with communities and we offer opportunities for worship, prayer and spiritual exploration.
As a registered student, you’ll be assigned a member of staff in your academic department who can provide academic and personal support.
Academic skills support
Our 301: Academic Skills Centre offers a range of services and activities to support your academic and study skills development.
As a first-year student, you’ll be offered a peer mentor to help you with your transition into university life.
Our University Library provides a range of services and support, including access to extensive information resources, a wide range of flexible learning environments, and the support you need to achieve your learning goals, enhance your research or develop new skills.
If you’re in University accommodation, you’ll be visited regularly by Residence Mentors who can provide support and guidance.
We’re proud to be an inclusive, tolerant and diverse community. To ensure all our students have the opportunities to succeed, we offer additional support to underrepresented groups during their student journey and we have a dedicated Equality, Diversity and Inclusion team.
We have a number of programmes for students, including our race equality programme for all new students, and dedicated groups that work to improve your experience.
The Students' Union runs a nursery for children aged six months to five years old. It's Ofsted registered (300762) and offers quality teaching and learning experiences for your child. Fees are subsidised according to family income. There’s also play schemes during the school holidays for children aged 4 to 12 years.
A world-class university – a unique student experience
Sheffield is a research university with a global reputation for excellence. We're a member of the Russell Group: one of the 24 leading UK universities for research and teaching.