Support

We provide a network of support services to make sure you're happy, healthy and secure, so you can get on with doing what you do best.

Library staff
On

Practical help

We provide a range of support services to look after your health and wellbeing, enhance your opportunities for success and help you make the most of your time at university.

General enquiries

Our Student Services Information Desk (SSiD) is a one-stop-shop run by dedicated professionals, trained to deal with your general enquiries and concerns.

    Financial support

    Our Fees and Funding team provide help with applying for scholarships and financial support.

    Independent advice

    The Student Advice Centre, run by our Students’ Union, specialises in confidential advice on money and housing as well academic matters.


    Welfare and wellbeing

    We offer a range of services to aid your health and wellbeing.

    Student wellbeing

    Our Student Wellbeing Service can help you manage your wellbeing and succeed at university.

    Welfare and guidance

    If you’re experiencing personal difficulties that are impacting on your university experience we'll provide support and guidance through our Central Welfare and Guidance team. Our team can provide help with significant difficulties such as bereavement, serious ill health, bullying or sexual violence, harassment or abuse.

    How we tackle all forms of discrimination and harassment


    Mental and physical health 

    Support and counselling

    We offer dedicated mental health services and counselling. You can register for a triage appointment with our Student Access to Mental Health Support (SAMHS) team. Our team will help you navigate your support options and agree on a tailored plan of psychological support. This includes assessing your suitability for counselling with our University Counselling Service.

    Our mental health strategy

    Our Mental Health Strategy has six overarching aims:

    1. An informed and open community
    2. A community that supports positive mental health
    3. Effective, easy-to-access support services
    4. Inclusive, supportive learning community
    5. Appropriately trained staff
    6. Evaluation and monitoring

    We aim to adopt a whole-system approach that addresses preventative activity, self-care, early intervention and support.

    University Counselling Service

    Our University Counselling Service provides confidential support, including specialist workshops, group sessions, self-help resources and individual counselling sessions following a referral from our Student Access to Mental Health Support (SAMHS) team.

    University Health Service

    All students and their dependants can register with our University Health Service for NHS care.


    Disability and dyslexia support

    If you have a long-term condition or impairment that could affect your ability to study, we can provide specialist support throughout your time at university through our Disability and Dyslexia Support Service.

    Our English Language Teaching Centre also provides one-to-one support for students with a learning difficulty such as dyslexia.

    Student

    I was scared that moving to university would mean my disability - an anxiety disorder - would go unnoticed and unsupported. However, the services at the University make me feel as though I am more than a number. They treat me as an individual.

    Georgia Speechley
    BSc in Psychology

    International student support

    We support international students with visa and immigration information and also organise a range of social activities to help students get to know the city of Sheffield and each other. 

    Our Global Campus programme also runs online events and activities to help you settle into life in Sheffield and make new friends. 

    International welcome


    Religion and belief

    Our chaplains and religious advisers offer care and support to people of all faiths and none. We work with communities and we offer opportunities for worship, prayer and spiritual exploration. 


    Academic and study support

    Personal tutors

    As a registered student, you’ll be assigned a member of staff in your academic department who can provide academic and personal support.

    Academic skills support

    Our 301: Academic Skills Centre offers a range of services and activities to support your academic and study skills development.

    Peer mentoring

    As a first-year student, you’ll be offered a peer mentor to help you with your transition into university life.

      Library 

      Our University Library provides a range of services and support, including access to extensive information resources, a wide range of flexible learning environments, and the support you need to achieve your learning goals, enhance your research or develop new skills.

      Explore our facilities


      Accommodation

      If you’re in University accommodation, you’ll be visited regularly by Residence Mentors who can provide support and guidance.


      Inclusion and success

      We’re proud to be an inclusive, tolerant and diverse community. To ensure all our students have the opportunities to succeed, we offer additional support to underrepresented groups during their student journey and we have a dedicated Equality, Diversity and Inclusion team

      We have a number of programmes for students, including our race equality programme for all new students, and dedicated groups that work to improve your experience.

      Inclusion at Sheffield


      Childcare

      The Students' Union runs a nursery for children aged six months to five years old. It's Ofsted registered (300762) and offers quality teaching and learning experiences for your child. Fees are subsidised according to family income. There’s also play schemes during the school holidays for children aged 4 to 12 years.

      A world-class university – a unique student experience

      Sheffield is a research university with a global reputation for excellence. We're a member of the Russell Group: one of the 24 leading UK universities for research and teaching.