IT Services

We offer a diverse range of information technology and business services designed to support learning, teaching and research at the University of Sheffield.

Problems logging in

If you're unable to log in to the Staff or Student hub, check our service status.

If you still need help, call +44 114 222 1111 or use our IT Support request form.

MFA support

Need help with Multi-Factor Authentication (MFA)? Our dedicated MFA support pages can resolve most Duo MFA queries.

MFA support

Help and support

Get IT help

If you've got an urgent IT problem, call us.

  • +44 114 222 1111
  • Monday to Friday, 8am-5pm

Excludes bank holidays and University closure days.

Report an incident

From cyber security attacks to lost or stolen laptops, get in touch with us immediately to report a problem.

Report security incident

Check IT service status

Get up-to-date service information.

Check service status

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Multi-factor authentication (MFA)