People around a laptop

Let us help

Whatever your IT problem, we're here to help.


telephone icon

Telephone support

The IT Service Desk telephone operates 8am-5pm, Monday to Friday and should be the first point of contact.

0114 22 21111

plug icon

Student equipment support

This service for students is currently operating online and can be accessed by clicking the 'Report A New Issue' tile within the IT Service Desk (Self Service) portal via MUSE

people icon

Staff face to face support

This service for staff is currently operating online and can be accessed by clicking the 'Report A New Issue' tile within the IT Service Desk (Self Service) portal via MUSE

laptop icon

Self service

You can log your own IT query, or find answers to common problems in the Knowledgebase, via the IT Service Desk (Self Service) feature in MUSE.

email icon

Email support

You can email the IT Service Desk at the address below. The inbox is managed 8-5 Monday- Friday.

it-servicedesk@sheffield.ac.uk

ID badge icon

Onsite visits

This service for staff is currently operating online and can be accessed by clicking the 'Report A New Issue' tile within the IT Service Desk (Self Service) portal via MUSE