Useful Contacts for Current Students

Contact details

Not sure who to contact?

Use our online signposting tool:

Who do I contact?

Emergency Contacts

University and external emergency contacts.

Report & Support

If you or someone else experience any form of discrimination such as harassment, abuse, bullying, or sexual violence that may be based on race, gender, sexuality, or other characteristics, then you can use this site to report your concerns and access support.

Academic Departments

Use our look up tool to find contacts in a particular department.

301 Academic Skills Centre

The 301: Student Skills and Development Centre offers a flexible, modern space with a range of services and activities to support your skills development.

Accommodation services

Accommodation Services have accommodation for students at all levels of study.  They’re here to offer advice and information about all your accommodation options.

Advice Centre

The Student Advice Centre is a professional, impartial, confidential and non-judgemental service, providing advice, support and representation to help you resolve your problems.

Careers Service

The Careers Service is dedicated space which you can use throughout your time here. Careers advisers are available daily, as well as comprehensive careers information resources.

Chaplaincy Centre

Offering care and support to people of all faiths and none.

Counselling Service

The University Counselling Service provides you with an opportunity to think and talk in confidence with fully trained counselling specialists.

Student IT Support

IT Services offers support to students for all all University IT services, and to help fix issues with their personal IT devices.

Central Welfare and Guidance

The CWAG team supports students experiencing personal difficulties that are significantly impacting on their university experience and ability to study.

Department for Lifelong Learning

Gain a University degree or certificate through part-time evening study.

Disability and Dyslexia Support Service

DDSS is a friendly and confidential service which provides advice and support for disabled students at The University of Sheffield.

English Language Teaching

The ELT Centre provides assistance and advice to you if you feel that help is needed with your English.

Events Team

The Events Team is responsible for organising the University's undergraduate and higher degree congregations both in Sheffield and overseas, and a series of other important events.

Examinations Team

The Examinations Team manages the organisation and conduct of the University’s invigilated examinations, including those delivered overseas and online.

Fees and Funding Team

The Fees and Funding Team administers the University's bursary scheme, undergraduate scholarship schemes, and financial support to students experiencing exceptional financial difficulties. 

Find staff/students

This telephone directory of all staff and students who have chosen to make their details available.

Global Opportunities and Exchanges

Study Abroad Programme (World wide exchanges) and Erasmus Programme (European Exchanges).

Graduate Research Centre

The Dainton Graduate Research Centre offers research students dedicated and bookable work spaces at the heart of the campus. The centre has been designed with students' needs in mind.

Health Service

All students of the University are entitled to register with the University Health Service for NHS care from a Sheffield address.

Income Office

The Income Office is responsible for providing information to help students with their financial enquiries.

International College

The University of Sheffield International College and its programmes are provided by Study Group in collaboration with the University of Sheffield.

International Student Support

Information, advice and additional support for international students: visa and immigration concerns; settling in, student events, and queries relating to family life/dependents

Library Services

The University Library provides an essential service to all students with over one million items in the Library, as well online resources.

Nightline

Sheffield University Nightline is a telephone listening service run by trained student volunteers.

Nursery and Childcare

The Nursery is a non-profit making establishment which was set up by the Union to provide a subsidised facility for students.

PGR Support Team

PGR Support Team provides students with advice and guidance on matters relating to their progression through their research degree.

Registration Team

Registration of students, registration status, module choice.

Residence Life

The Residence Life team are here to help you have the best student residential experience possible.

Student Administration Service

The SAS covers a wide area of student administration functions, including registration, tuition fees, examinations, complaints and appeals, and student progress, records and results.

The best way to ask us a question is to complete our online enquiry form. This helps us to direct your enquiry to the right person.

Student Administration Service Enquiry Form

If you are unable to complete our enquiry form, please call us. Please be advised that because of COVID-19-related restrictions, we are not able to operate our phone lines at full capacity. If you plan to call us, please ensure that your enquiry is urgent.

You can rate your experience with the Student Administration Service by completing our 30-second form. You can submit more detailed feedback alongside your ratings if you choose.

Our specialist teams are available on weekdays from 10AM to 2PM, as follows:

  • For questions about registration, call us on: 0114 215 7600
     
  • For questions about fees, call us on: 0114 215 7601

    N.B. If you are having difficulty making a payment or wish to change your payment details, you will need to contact our Income Office by emailing tuitionfees@sheffield.ac.uk. Our Fees Team is not able to deal with these queries.
     
  • For questions about exams, call us on: 0114 215 7602
     
  • For questions about change of status or results, call us on: 0114 215 7603
     
  • For queries about case reviews or discipline matters, call us on: 0114 215 7605
     
  • For any other student administration queries, call us on: 0114 215 7604
Student Access to Mental Health Support (SAMHS)

SAMHS is the first point of contact for students to explore a broad range of mental health support needs in a single triage appointment.

Smart Move

Smart Move maintains a private sector registration scheme of private flats and houses which have been inspected and meet the their registration standards.

SSiD

SSiD is a one-stop shop for student related enquiries. If in doubt, come to SSiD.

Student Jobshop

The Student Jobshop help you look for student jobs and work experience including part-time paid work, summer internships, placements, vacation work, and voluntary work.

Sport Sheffield

The University of Sheffield has some of the best and most extensive sporting facilities in the UK.

Students' Union

When you become a Sheffield student, you automatically become a member of the Students' Union. You become part of one voice that can change things for the better.

Student Results and Awards Team

The Results and Awards Team is responsible for processing examination results and awards, issuing Higher Education Achievement Reports (HEARs) and electronic transcripts to students, and maintaining the associated student record.

Student Wellbeing Service

The Student Wellbeing Service offers short-term, tailored one-to-one support if you’re feeling down, overwhelmed or struggling to adjust to student life.