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Welcome to the University Counselling Service (UCS)

UCS is a free confidential service available to all students at The University of Sheffield*.

All students at the University are entitled to a psychological assessment (triage appointment) - register online to get started!

Our full range of services include:

Booking a 'Triage' Assessment - Online Registration

Takes 2 Minutes

Register by completing our online registration form, either on campus or in person at 36 Wilkinson Street. You will then be booked into a Triage appointment, which is a 30 minute in-person assessment with a counsellor. You will then be asked to complete a clinical form on arrival, which helps UCS clinical staff in assessing your needs. The session provides an opportunity for you to talk briefly about your situation. The appointment may be sufficient in itself but if you need further support we can identify what is available within the Service, the University or externally.

We aim to see everyone within 10 working days. After registering, you will receive an email (within 2 days) asking you to call and book your Triage appointment. Bookings can be made at your convenience.

Urgent Support

UCS is unable to offer crisis support. If you feel that you need to speak to somebody urgently please contact your GP (0114 222 2100 if this is UHS). You can also talk to The Samaritans on 116 123. Look at our Immediate Support page for more advice.

More About UCS

'Coping with Panic Attacks' - Watch Now

More animations available at Things Not Going Right? pages including our 'Handy Tips to Help You Drift Off' (to Sleep).

Quality Assurance Award (2015-2018)

UCS has been awarded a significant quality assurance badge - one of only seven psychological providers to receive this  nationwide. The honour is through the Accreditation Programme for Psychological Therapy Services (APPTS) – a partnership between the Centre for Quality Improvement at the Royal College of Psychiatrists and the British Psychological Society. Read the internal press release for full coverage details.

Request for Medical Evidence of Extenuating Circumstances (EC) Form

Please note that UCS are unable to provide supporting evidence the EC form based on attending a single 'triage' assessment. UCS is only able to provide supporting evidence for Extenuating Circumstances where the counsellor feels this has made a genuine impact on academic performance.  Further details about the University process.

Student Stories - A Selection of Video Interviews

Meet Marek, Katherine, Emily and Eloise who share their experiences of using UCS. They talk about getting access, stigma-busting and how they have felt when visiting UCS. Further videos can be found on the Student Services Vimeo Channel.

About UCS - A Short Film

Watch our 5 minute mini-film that features service users views about how we helped them - and how we can help you.


About the University of Sheffield Counselling Service from Student Services on Vimeo.

Keep In Touch

UCS Student Newsletter

Health, Wellbeing, Self-Help, Mental Health, Apps & Agony Aunt Advice mailed on a monthly basis (we promise not to spam you).

Healthcare Professionals Newsletter 'Inklusion'

Info for therapists & mental health professionals (non-student related) about CPD training and service developments (6 max per year).

Non-Student Webpages

Go to webpages

For parents, fellow professionals in the sector and staff wanting to know about UCS from a different perspective.

UCS on Twitter

UCS on Facebook

Our social media platform to hear about any related UCS news.

Join our community - be the first to hear about events at UCS and within the University.

*The University of Sheffield Counselling Service is open to students at undergraduate, postgraduate and PhD level.
The exceptions to this include distance learners and students undertaking a leave of absence.
To query whether you can access support please email ucs@sheffield.ac.uk