A Socio-Affective Framework Of Employee Voice Amidst Crisis
Employee voice matters for organizational outcomes such as enhanced decision-making, learning and innovation. In this study, we develop and test a framework of employee voice to explain how pre-crisis expressions of positive affect influence employee voice behaviour amidst crisis.
Project overview
Employee voice matters for organizational outcomes such as enhanced decision-making, learning and innovation. Although these benefits of voice are particularly relevant for organizational resilience in times of crisis, prior research has predominantly focused on examining cognitive predictors of employee voice in stable organizational contexts. Here, we develop and test a socio-affective framework of employee voice to explain how pre-crisis expressions of positive affect in the organization, indicating a prevalent positive emotional culture, spur affect-related processes that influence employee voice behavior amidst crisis. We test our theorizing in a six-time point, longitudinal study spanning up to a year before, as well as after, the onset of an exogenous crisis in the UK, in a sample of 548 working professionals across organizations.