illustration of head with technology thought bubbles

In pursuit of excellence

The CiCS Customer Service Strategy

We don't just want to be good at customer service, we want to be excellent. We put our customers at the heart of what we do and the services we deliver.

In order to deliver on our strategy we have six core customer service principles:

Read our customer service strategy

femail staff member working at a PC in a shared office


Services for staff

Two guys looking at an iPad


Services for students

a to z of cics written in chalk on a blackboard


A-Z of CiCS