How we support you
As a student at the University of Sheffield, you will be entitled to access all the opportunities and resources open to any other student. This page offers highlights of some of these resources you will be able to access.
You will be entitled to:
- support with your study skills
- access to a world of academic resources via the Library
- representation in the Students’ Union
- opportunities to get involved with a huge range of activities.
Student support within the department
The Student Support and Welfare team are based within the department and provide specialist support and guidance for DLL students. Some of the areas they are able to assist you with include:
- Meeting deadlines, extension requests & managing unforeseen circumstances
- Referral to University support
- Planning workload
- Personal worries or stress
- Sickness, absence & compassionate leave
- Disability support
- Referrals to sources of financial advice
- Understanding results
- Taking time out from University
If you do need any help or advice with any of these matters, the earlier you make contact, the more we will be able to do to help. So please don’t hesitate to get in touch on: email@example.com
You could also contact us personally:
- Alex Berry, Student Support Manager (for students with surnames I - Z) on: firstname.lastname@example.org tel: 0114 2227026
- Christine Cleaver, Student Support Manager (for students with surnames A - H) on: email@example.com tel: 0114 222 8169
- Maria Baldam, Student Support and Welfare Officer on: firstname.lastname@example.org tel: 0114 2227023
Other support you can access
Disabilities, Dyslexia, Health and Additional Support
If you have an impairment or condition which has a substantial and long-term adverse effect on your ability to carry out day-to-day activities, then you may be eligible for disability support. Visit www.sheffield.ac.uk/ssid/disability to find out more about the support you may be entitled to.
We also have a Disability Liaison within the Department who supports all our students and liaises with the central support department. Your Disability Liaison is Maria Baldam. Contact Maria at email@example.com or on 0114 222 7023.
The University offers specialist support to a number of different student groups, including:
Mature students: www.sheffield.ac.uk/ssid/mature-students
Students from care: www.sheffield.ac.uk/ssid/student/care
Local/commuter students: www.sheffield.ac.uk/ssid/local-students
If you would like support for your study skills, there are several options open to you:
Sheffield Mentors Scheme
A mentor is someone who is:
For further information about the mentoring scheme: www.sheffield.ac.uk/ssid/mentoring
Being a University student means having access to a fantastic range of Library resources. You can learn more about them, and how to find the resources most relevant to your studies, through the Library’s web pages: www.sheffield.ac.uk/library
Getting familiar with the University’s Virtual Learning Environment, MOLE, is essential, because many of the resources you will need to use throughout your studies will be accessible through it or hosted within it. You can learn more about MOLE on the CiCS support pages: www.sheffield.ac.uk/cics/mole/studenthelphome
Being at University is much more than studying. There is a wealth of activities with which you can get involved, from volunteering to trying bellydancing or getting involved in local politics. You can find information about these opportunities from the Students Union: www.sheffield.ac.uk/undergraduate/why/union
Finally, you can also draw on the Student Services Information Desk website, which very clearly and helpfully outlines different support mechanisms open to you: www.sheffield.ac.uk/ssid
More information is given on the “Student Support” pages in the Department for Lifelong Learning Virtual Office on MOLE, which can be accessed by registered students.