Hannah Brotherton

Information School

Student Experience Assistant

Hannah Brotherton
h.brotherton@sheffield.ac.uk

Full contact details

Hannah Brotherton
Information School
Regent Court (IS)
211 Portobello
Sheffield
S1 4DP
Profile

After graduating from Manchester Metropolitan University in 2016, I started my career path in education. Having worked at local College as a Student Services Advisor assisting with everything from the initial interest to supporting with results day, bursary, and exams we were the central hub assisting both current and prospective students. I then moved to be Pastoral Support Advisor at a Secondary School offering advice and guidance and supporting to ensure students wellbeing was looked after. These roles have allowed me to gain an understanding of a diverse range of issues or obstacles that students of all ages from all backgrounds can face.

I began the role of Student Experience Assistant in November 2022.

Responsibilities

  • Acting as the first point of contact for all queries from staff, students and visitors, offering advice and information
  • Servicing the Student Staff Committee meetings and ensuring that the correct training is issued and implemented
  • Creating and distributing a weekly newsletter to all the staff and students in the Information School
  • Assisting with the preparation of graduations and other events and supporting on the day
  • Collecting and collating relevant information to support the academic and departmental appeals process and acting as an Unfair Means Administrator
  • Ensuring that all data and record logs are updated and kept up to date with accurate information

Committee membership:

  • Student Staff Committee