Problems with Student Visa applications
Students experiencing problems with their Student Visa application can follow the advice below.
COVID-19 update
The information on this webpage is affected by new temporary guidance that has been released by UKVI in light of the situation with COVID-19. For a summary of the latest information see:
UKVI Temporary Guidance During COVID-19 – What This Means For You
Visa Correction Scheme
Where you applied for your visa outside of the UK, and the Embassy, High Commission or Consulate have made an error, you may be eligible to use the free Visa Correction Scheme provided by the Foreign and Commonwealth Office.
You can’t use the Visa Correction Scheme where:
- You have extended leave to remain whilst in the UK
- You have been granted entry clearance by immigration officials at the UK port of entry
- You applied outside the UK and have been given a temporary 30-day visa to collect your BRP within 10 days of arriving in the UK
International Student Support will send an email to UKVI to request the correction. If we receive a positive response, we will update you on what to do next, and what documents you will need to provide to us to get the visa corrected.
Contact International Student Support by live chat:
My visa has been refused
1. Contact International Student Support by live chat:
2. You can ask for the decision of your visa application to be reviewed by the Home Office by applying for an administrative review.
Apply for an administrative review online
3. Where you don’t meet the grounds for submitting an administrative review, you can apply for a new visa.
To make a new visa application:
- You must obtain a new CAS from the University.
- We will check your final evidence relating to the refusal and issue you a new CAS only if this meets UKVI requirements.
We recommend that you contact International Student Support in person with your decision letter for advice on the above processes and information on how visa refusals will affect your registration.
Contact International Student Support by live chat:
My visa has been rejected as invalid
Where your visa is still valid at the time of receiving your visa decision letter and you meet the Student visa requirements, you may be able to submit a new visa application. Please contact International Student Support in person with your decision letter.
Where your visa has expired by the time you receive the decision letter or you are unable to submit a new visa application before your current visa expires, please contact International Student Support.
Where you require information on how your visa rejection will affect your registration, please contact International Student Support.
Contact International Student Support by live chat:
My visa has been issued with incorrect conditions/length of leave
1. Where your visa has been issued with incorrect conditions (e.g working hours, type of work allowed, or length of leave) you must contact International Student Support immediately for advice.
Contact International Student Support by live chat:
2. Where you are applying within the UK you can ask for your information to be reviewed by the Home Office by applying for an administrative review.
Apply for an administrative review online
Other errors
You should report other problems with your BRP on the UKVI website where:
- Your name, gender or date of birth is incorrect
- Your BRP was damaged when it arrived