Our vision

We aim to exceed our students’ and customers’ expectations adding value to the Sheffield experience.

The Diamond

Our mission

  • Valuing people through investment in our staff and their wellbeing, placing students and customers at the heart of every decision we make
  • Building a community by continuing to develop an exceptional experience, through engagement and support
  • Delivering success through improving value, ensuring quality, providing great service and developing partnerships
  • Reinvesting any surpluses to maintain and improve facilities and services
  • Working towards a sustainable future

Our responsibilities

Accommodation and Commercial Services are responsible for providing a huge range of essential services and facilities to staff, students and visitors across the University, including accommodation, welfare support, catering and hospitality, conferences and events. 

We provide accommodation and related services and support for over 6,000 students in our residences located at Ranmoor/Endcliffe and in the City. We also run a number of high-quality bars and food outlets, as well as providing venues, hospitality and delivered catering for meetings, conferences and special events, such as weddings and graduations.

Awards and accreditation

We are so proud that Residence Life at The University of Sheffield won The Class Student Well-Being Award 2019. The jury said, “Amazing effort, with impact on student clearly underlined by overwhelmingly strong feedback from students."

The Class of 2020 Foundation is a partner-based non-profit organisation with a simple goal: to further the professionalism and knowledge of living, learning and working in university cities. Established in 2011, The Class of 2020 is now the largest student housing and co-living platform open to anyone and everyone.

Class of 2020 Winners
The University of Sheffield wins Class of 2020 Award

Inox, our flexible event space located on the fifth floor of the University of Sheffield Students’ Union Building walked away with the bronze medal for Business Venue of the Year 2019 at The White Rose Awards. Inox provides all-day dining, venue hire and a fantastic place for meetings and social working. 

Inox Dine scoops Bronze for Business Venue of the Year 2019
Inox Dine scoops Bronze for Business Venue of the Year 2019

We were awarded Best Student Housing 2018 in the higher education sector’s CUBO Awards for Sheffield’s Jonas Hotel, the first of its kind in the UK housing students and visitors alike. We recognise and celebrate the importance of our employees in achieving these awards and we have several initiatives in place to develop and reward them. 

Our department has consistently been awarded the Investors in People standard, a national quality framework. We have a strong focus on customer service, holding the nationally recognised Customer First accreditation. Training and quality is the essence of our community and helps us to grow and expand with a team of dedicated and highly skilled people.


UNICUS is an independent, wholly-owned subsidiary company, which was established in 2012 as a commercial proposition to deliver and enhance the University's hospitality services. 

UNICUS operates a wide range of hospitality services and venues under the brand name 'WithUS', providing healthy and sustainable food and drink options for staff, students and the wider community. 

The WithUS portfolio includes 17 cafes & bars across the University accommodation and campus, as well as two hotels, 'Halifax Hall' and 'Jonas Hotel', and 'Inox' restaurant & event space. It also provides delivered catering for meetings and events, conferencing, weddings and much more. Head to the links below for further information.

More about UNICUS

A global reputation

Sheffield is a research university with a global reputation for excellence. We're a member of the Russell Group: one of the 24 leading UK universities for research and teaching.