Our vision and values
To create and maintain a sustainable, inspiring environment through excellence in estate and facilities management that supports student experience, education, research and innovation.
Our responsibilities
Accommodation and Commercial Services are responsible for providing a huge range of essential services and facilities to staff, students and visitors across the University, including accommodation, welfare support, catering and hospitality, conferences and events.
We provide accommodation and related services and support for over 5,500 students in our residences located at Ranmoor & Endcliffe and in the City. We also run a number of high-quality bars and food outlets, as well as providing venues, hospitality and delivered catering for meetings, conferences and special events, such as weddings and graduations.
Our people
We strongly believe that our people are at the heart of everything we do. We employ over 250 employees across the department with hundreds of extra casual staff across the year adding value to the services we provide.
We embed our strong values and beliefs into our colleagues from the beginning of their journey with us and throughout their entire career. With a customer-centric attitude, we provide an outstanding service every time - exceeding expectations for both students and visitors.
Training and quality are at the heart of the ethos of the department, for which we employ a dedicated Head of Training and Quality. We recognise the importance of our employees and we have several initiatives in place to develop and reward them.
Our vision
The vision is underpinned by our values. These are our core beliefs and principles that will guide us on our journey to achieving the vision.
Collaboration
We take ownership of our work and are committed to delivering outstanding services working collaboratively as One Team
Ambition & Excellence
We strive for excellence in everything we do delivering high quality services we can be proud of
Inclusivity & Diversity
We champion an inclusive and diverse community where everyone feels welcome and respected
Responsibility
We act responsibly for our people, our environment and our future
Transparency
We are open and honest in the decisions we make, building trust through clear communication
UNICUS
UNICUS is an independent, wholly-owned subsidiary company, which was established in 2012 as a commercial proposition to deliver and enhance the University's hospitality services.
UNICUS operates a wide range of hospitality services and venues under the brand name 'WithUS', providing healthy and sustainable food and drink options for staff, students and the wider community.
The WithUS portfolio includes 13 cafes & bars across the University accommodation and campus, as well as two hotels, Halifax Hall and Jonas Hotel, and Inox restaurant & event space. It also provides delivered catering for meetings and events, conferencing, weddings and much more. Head to the links below for further information.