Contact AiD

Get answers to your questions

Browse our frequently asked questions to get the answers you need – or ask us your own question:

Ask us a question

If you still need help, please get in touch:

Please include your name, application number or UCAS ID, and course applied for with anything you send us.

by email:
by phone:

    from inside the UK:
    0114 222 8030
    from outside the UK:
    +44 114 222 8030
by post:

    Level 2, Arts Tower
    Western Bank
    S10 2TN

In person:

Come and talk to us in person. You'll find us on Level 2 of the Arts Tower.

We're open 9am-5pm, Monday-Friday, all year round (except UK Bank Holidays and University closure days).

The Arts Tower is located on Western Bank, at the opposite end of the main concourse to the Students' Union.

View The Arts Tower, Western Bank, Sheffield S10 2TN in a larger map


Spoken with AiD? Let us know what you think of our service!

AiD feedback