Professor Laurence Brooks
BSc (Bristol), PhD (Liverpool)
Professor of Information Systems
Full contact details
Regent Court (IS)
I am the Professor for Information Systems in the iSchool at the University of Sheffield. Before joining Sheffield, I was the Professor of Technology and Social Responsibility in the Centre for Computing and Social Responsibility (CCSR) at De Montfort University (DMU), where I still hold a visiting Professor role. While at DMU I was also the School lead for all PGT programmes, Programme Leader (PL) for MSc Information Systems Management (ISM), Module Leader (ML) for IMAT5314, PGT Project/Dissertation, Past-chair of the Faculty Research Ethics Committee (FREC), PI on the H2020 funded TechEthos project, Co-Investigator on the H2020 funded SHERPA project, PI and
co-ordinator of DMU contribution to the EPSRC funded Horizon: Creating Our Lives in Data, Centre for Doctoral Training (CDT).
Prior to joining DMU, I was the Director of Postgraduate Studies and responsible for all MSc programmes in the Department of Computer Science (was the Department of Information Systems and Computing or DISC), Brunel University London. I was a Senior Lecturer at Brunel, the link tutor for the London Brunel International College (LBIC), a co-opted member of the University Research Ethics Committee (UREC) and a member of the Institute of Environment, Health and Societies, Biomedical Engineering theme. I have been an elected member of University Senate, the Course Director for the MSc in Information Systems Management (ISM) and the past Chair of the School Research Ethics Committee (SREC).
Prior to that I was a Lecturer in Information Technology and Management (ITBML) in the Department of Computer Science at the University of York. Previously I was a Research Associate at what has now become the Judge Business School at the University of Cambridge.
- Member of the REF management group
- Research interests
My research interests sit around the area of ICT and people, whether at the individual, group or societal level. I am also interested in the ethics of current and emerging technologies, that is not just that technologies such as AI or digital extended reality can be developed and applied, but should it and if so in what ways? Some of the key ethical issues with these technologies include issues around privacy and security, surveillance, transparency, irreversibility, bias, inclusion and distributive justice.
I use and work with a range of social theories (ie. Sociomateriality, Structuration Theory, Actor Network Theory) to gain insights into how we and the world interact with and reflect ICT and other emerging technologies.
I have engaged with research in a number of areas, including:
- social media
- ICT4D (ICT with and for development)
Research is a vital part of the academic world and I am always keen to discuss possible research opportunities. If you are interested in a PhD studentship in Information Systems, Technology and Social Responsibility, ICT4D, eGovernment, eHealth, Ethics and technology, etc., please contact me to discuss further.
- A systematic review of artificial intelligence impact assessments. Artificial Intelligence Review.
- Exploring ethics and human rights in artificial intelligence – a Delphi study. Technological Forecasting and Social Change, 191.
- “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71.
- Ethics of climate engineering: Don’t forget technology has an ethical aspect too. International Journal of Information Management, 63, 102449-102449.
- Broadening our horizons – digital technology, metatechnologies, and their implications for responsible innovation. NOvation(2), 32-59.
- The Digital Network of Networks: Regulatory Risk and Policy Challenges of Vaccine Passports. European Journal of Risk Regulation, 12(2), 393-403.
- Research and Practice of AI Ethics: A Case Study Approach Juxtaposing Academic Discourse with Organisational Reality. Science and Engineering Ethics, 27(2).
- Resource management in big data initiatives: Processes and dynamic capabilities. Journal of Business Research, 70, 328-337.
- Designing an information system for updating land records in Bangladesh: Action design ethnographic research (ADER). Information Systems Frontiers, 17(1), 79-93.
- Understanding the Introduction and Use of a Mobile Device‐Supported Health Information System in Nigeria. The Electronic Journal of Information Systems in Developing Countries, 62(1), 1-20.
- Special Section: The UK Academy for Information Systems (UKAIS) 2012 Conference. Innovating Information Systems. International Journal of Information Management, 32(4), 303-306.
- Understanding innovators' experiences of barriers and facilitators in implementation and diffusion of healthcare service innovations: a qualitative study. BMC Health Services Research, 11(1).
- Special Section: The UK Academy for Information Systems (UKAIS) 2009 conference. Positive information systems. International Journal of Information Management, 30(1), 3-5.
- A situated cultural approach for cross‐cultural studies in IS. Journal of Enterprise Information Management, 22(5), 548-563.
- Guest Editorial Preface: The changing orientation of e-government. International Journal of Electronic Government Research, 5(3).
- Social aspects of social networking. International Journal of Information Management, 29(4), 248-248.
- Fuzzy cognitive map modelling educational software adoption. Computers & Education, 51(4), 1569-1588.
- Adapting Structuration Theory to understand the role of reflexivity: Problematization, clinical audit and information systems. International Journal of Information Management, 28(6), 453-460.
- A structurational analysis of CRM systems' cultural aspects: a comparative case study. International Journal of Value Chain Management, 2(1), 57-57.
- The UK Academy for Information Systems (UKAIS) 2008 Conference. International Journal of Information Management, 28(6), 443-445.
- E-government implementation in Zambia: contributing factors. Electronic Government, an International Journal, 4(4), 484-484.
- The UK Academy for Information Systems (UKAIS) 2007 Conference: 21st century organisations: do organisations matter?. International Journal of Information Management, 27(6), 380-385.
- Modalities of Humanchine Actor Networks: Mechanisms of Hybridity and Emancipation in Structurantion Theory. Journal of Intelligent Systems, 15(1-4).
- Social-Technical COTS Development: The STACE Contribution. Journal of Intelligent Systems, 15(1-4).
- Organisations and Information Systems. International Journal of Technology and Human Interaction, 1(4), 39-55.
- Understanding Collaboration Using New Technologies: A Structurational Perspective. The Information Society, 21(3), 215-220.
- Collaborative working in a large pharmaceutical company: Developing better practices through a structurational schema. International Journal of Information Management, 25(6), 551-564.
- Information Systems: an Introduction to Informatics in Organisations. European Journal of Information Systems, 12(3), 243-244.
- Identifying and classifying processes (traditional and soft factors) that support COTS component selection: a case study. European Journal of Information Systems, 9(4), 226-234.
- Assessing important factors that support component‐based development in developing countries. Information Technology for Development, 9(3-4), 123-139.
- Assessing organisational obstacles to component-based development: a case study approach. Information and Software Technology, 42(10), 715-725.
- Structuration theory and new technology: analysing organizationally situated computer‐aided design (CAD). Information Systems Journal, 7(2), 133-151.
- Role conflict in design supervision. IEEE Transactions on Engineering Management, 36(4), 271-281.
- The Ethical Balance of Using Smart Information Systems for Promoting the United Nations’ Sustainable Development Goals. Sustainability, 12(12), 4826-4826.
- Creating, Capturing and Measuring Value From IT Investments: Could We Do Better?. Communications of the Association for Information Systems, 27.
- Analysis of Five Policy Cases in the Field of Energy Policy, Policy Practice and Digital Science (pp. 355-378). Springer International Publishing
- Designing an Information System for Updating Land Records in Bangladesh: Action Design Ethnographic Research (ADER), Grand Successes and Failures in IT. Public and Private Sectors (pp. 359-374). Springer Berlin Heidelberg
- Investigating the Interdependence of Organisations and Information Systems, Issues and Trends in Technology and Human Interaction (pp. 265-284). IGI Global
- Information Technology Support for the Learning Organisation, Methodologies for Developing and Managing Emerging Technology Based Information Systems (pp. 217-229). Springer London
- CSCW and Requirements Analysis: Requirements as Cooperation/Requirements for Cooperation, CSCW Requirements and Evaluation (pp. 10-20). Springer London
Conference proceedings papers
- Trustworthiness as a Source of Long-Term e-Government Adoption. Proceedings of the Eighth Saudi Students Conference in the UK
- Comparing Local e-Government Websites in Canada and the UK (pp 291-304)
- eVoting in Nigeria. Proceedings of the 2014 Conference on Electronic Governance and Open Society: Challenges in Eurasia - EGOSE '14, 18 November 2014 - 20 November 2014.
- Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh (pp 106-119)
- Combatting online fraud in Saudi Arabia using general deterrence theory (GDT). 20th Americas Conference on Information Systems, AMCIS 2014
- Public sector information systems (PSIS): How ICT can bring innovation into the policy-making process. ECIS 2014 Proceedings - 22nd European Conference on Information Systems
- Social Media and Government Responsiveness: The Case of the UK Food Standards Agency (pp 310-321)
- Usability Evaluation and Redesign of E-Government: Users’ Centred Approach (pp 615-625)
- Information disclosure and generational differences in Social Network Sites. 18th Americas Conference on Information Systems 2012, AMCIS 2012, Vol. 6 (pp 4950-4962)
- Action Design Ethnographic Research (ADER): Vested Interest Networks and ICT Networks in Service Delivery of Land Records in Bangladesh (pp 51-67)
- Systematically Evaluating Usability in Web-Based Electronic Government: An Empirical Study (pp 133-148)
- Social networking for membership engagement in nonprofit organisations: A trade union study. 17th Americas Conference on Information Systems 2011, AMCIS 2011, Vol. 3 (pp 2254-2262)
- Information sharing in NHS polyclinics. International Conference on Information Systems 2011, ICIS 2011, Vol. 1 (pp 166-183)
- Addressing e-government website usability: A users' centred evaluation. WEBIST 2011 - Proceedings of the 7th International Conference on Web Information Systems and Technologies (pp 173-183)
- Evaluating Usability of Web-Based Electronic Government: Users’ Perspective (pp 456-465)
- Cultural Emergence in Global IS/IT Outsourcing (pp 99-114)
- IS project escalation in developing countries. 16th Americas Conference on Information Systems 2010, AMCIS 2010, Vol. 1 (pp 737-748)
- Making sense of IT vendor and client relationships: A technological frames perspective. 16th Americas Conference on Information Systems 2010, AMCIS 2010, Vol. 7 (pp 5190-5199)
- Cultual Aspects of Multi-Channel Customer Management: A UK Case Study.. AMCIS (pp 564-564)
- Returns on it investment: Could we do better?. ICIS 2009 Proceedings - Thirtieth International Conference on Information Systems
- Cultural aspects of multi-channel customer management: A UK case study. 15th Americas Conference on Information Systems 2009, AMCIS 2009, Vol. 7 (pp 4695-4705)
- Ethical moments within the Soft Information Systems & Technologies Methodology (SISTeM). 15th Americas Conference on Information Systems 2009, AMCIS 2009, Vol. 7 (pp 4873-4882)
- The Assessment of Credibility of e-Government: Users’ Perspective (pp 26-35)
- Exploring the potential of the ethical grid for informing decision-taking practices in the soft information systems & technologies, methodology (SISTeM). ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems
- Culture and is: A criticism of predefined cultural archetypes studies. 14th Americas Conference on Information Systems, AMCIS 2008, Vol. 5 (pp 3113-3123)
- A conceptual model for global multi-channel customer management. Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2008
- A situated cultural approach for cross-cultural studies in IS. Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2008
- Using actor network theory to interpret the introduction of information systems within the London ambulance service. 14th Americas Conference on Information Systems, AMCIS 2008, Vol. 4 (pp 2417-2430)
- Culture and IS: A Criticism of Predefined Cultural Archetypes Studies.. AMCIS (pp 62-62)
- E-government implementation in Zambia: Contributing factors. Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights, Vol. 4 (pp 2667-2691)
- Cultural dimensions and CRM systems implementation: A preliminary framework. Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006, Vol. 3 (pp 1312-1323)
- Cultural dimensions and CRM systems: A structurational analysis. Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2006
- The role of the Emancipatory Structure in StructurANTion: Informated information systems development. ICIS 2006 Proceedings - Twenty Seventh International Conference on Information Systems (pp 855-872)
- Cultural Dimensions and CRM Systems Implementation: A Preliminary Framework.. AMCIS (pp 174-174)
- In the age of the humanchine. Association for Information Systems - 26th International Conference on Information Systems, ICIS 2005: Forever New Frontiers (pp 123-135)
- Change management: the contribution of personal construct theory (PCT).. ECIS (pp 303-314)
- Structurantion in Research and Practice: Representing Actor Networks Their Structurated Orders and Translations (pp 389-409)
- Consumer Privacy and Online Marketing: Bringing the Human Back into the Picture (pp 203-210)
- Rhizomatic Informatics: The Case of Ivy University (pp 81-101)
- Teaching activities
- Member of teaching team for INF6320
- Professional activities and memberships
- Visiting Professor in Computing and Social Responsibility in the Centre for Computing and Social Responsibility, De Montfort University, UK
- UK Academy for Information Systems (UKAIS) - board member, Fellow and Past President
- UK Systems Society - Past President
- AIS Special Interest Group on Philosophy (SIGPhil) - Past President
- Graduate member of the British Psychological Society (BPS)
- Member of the International Federation for Information Processing (IFIP) Working Group 8.2, 9.4 and 8.5.
- Information Technology and People (IT&P) – Senior Editor
- Journal of Information, Communication and Ethics in Society (JICES) - Editorial Advisory Board
- Research projects evaluator, FFG, Austrian Research Council
- Expert ethics Advisor/Reviewer for the European Commission (EC)
- Visiting Professor of Technology and Social Responsibility, School of Computer Science and Informatics, De Montfort University, UK
- External examiner - London School of Economics (LSE) – external programme
- External examiner - Loughborough University - Information Systems modules in the Business School