Contact Us

If you can’t find the information you need on the website, or have further queries, you can contact the International Student Support Team.

On

Contact details

Before contacting International Student Support for advice and sharing information with us, please ensure that you understand the University’s responsibilities as a Student Visa Sponsor. As employees of the University of Sheffield, staff in the International Student Support Team are also subject to these responsibilities. Before attending an appointment with International Student Support, you will be asked to read the following statement:

Statement on Immigration Advice

The University's responsibilities as a Student Visa Sponsor

In person:

Visit Student Support and Guidance, Level 6, Student's Union Building (office currently closed).

By email:

Email International Student Support

By live chat:

Chat now

International Student Support aim to be available for live chat at the following times:

  • Mondays 10:00-12:00 & 14:00-16:00
  • Wednesdays 10:00-12:00 & 14:00-16:00
  • Fridays 10:00-12:00 & 14:00-16:00

By phone:

+44 114 2229679

We suggest using our telephone service for the following activities:

  • Booking appointments on the visa extension scheme, immigration advice sessions and other appointments with International Student Support.
  • General questions about where to find information on our webpages.

We may not be able to resolve the following types of query by telephone:

  • Queries you make on behalf of someone else, or that someone else makes on your behalf.
  • Complex or detailed questions about your visa or immigration case.
  • Queries where you are requesting information from us about your student record or your case.

If we cannot deal with your query by telephone, you will be asked to re-send your query by email using the online web form. 

Online web form

If your query is more complex, we might refer you to an immigration advice session with a specialised Immigration Adviser.

Immigration Advice Session

If you wish to use the visa extension scheme, please book a visa extension scheme appointment.

Visa extension scheme


Our team

Advice and support

Name                                             

Position

David Barrott                

International Student Advice and Support Manager

Fang Zheng 

International Student Advice and Support Manager 

Tamara Francis

International Student Advice and Support Manager

Sarah Woods

International Student Support and Advice Officer 

Matthew Wong

International Student Support and Advice Officer 

Samantha Jenkinson

International Student Support and Advice Officer 

Compliance

Name                           

Position

Charlie Eason

International Student Compliance and Policy Manager 

Charlotte Cherrill

International Student Compliance and Policy Manager

Maddy Corr

International Student Compliance and Policy Coordinator 

Clerical Support

Name    

Position

Robert Bennett

International Student Support, Advice and Compliance Adviser

Amy Nillson

International Student Support, Advice and Compliance Adviser