Registration problems

What to do if you have experiencing problems with your registration.

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Haven't set up your computer account?

You should have set up your computer account before arriving in Sheffield for registration. If you've forgotten to do so, check the information on the Student IT Services page:


Late registration

You should do all that you can to arrive on time. However, we know that some students may be delayed because of immigration delays or ill health.

If you are going to arrive late, your first step is completing the registration processes online. Next, make contact with your academic department. Your academic department should:

  • Advise and approve any module choice (modular programmes only)
  • Provide you with lecture and seminar materials you have missed.

Missed your Ucard or BRP (Biometric Residence Permit) collection event?

Do try to attend the UCard or BRP collection event at your scheduled time. This helps to keep queues to a minimum if students can attend when expected. If you fail to do so, you will be turned away from the event.

Any students arriving late, including those due to ill health, should follow the advice given above in the ‘Late registration’ section of this page.


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