Virtual Reception Service

Spring Semester 2021/22 - Update on student support for MLTC students


The MLTC will continue to support our students via our virtual reception. The wellbeing of both students and staff in our University community remains paramount and by continuing to operate a majority of our support services remotely, the MLTC Professional Services team can ensure that they continue to offer the highest quality of service to support student learning and experience, whilst maintaining a safe working environment for all.

General enquiries

Should you have a general enquiry about your modules whilst on campus, you can visit our Faculty Reception which is based on the ground floor of Jessop West where colleagues will be pleased to assist you 9am-5pm, Monday-Friday. Should you wish to contact the MLTC, please continue to use our dedicated email address in the first instance - This facility is a delegated mailbox, accessible by the full Professional Services team, and contacting us this way will ensure that your enquiry is answered as quickly as possible. Alternatively, you are able to contact us by telephone on 0114 2226847 and leave a voicemail for the team, although messages will only be accessed periodically - please do try to use our delegated email inbox where possible.

The MLTC Professional Services team are available in the Centre to address queries in person but in order to safely manage this activity due to the infrastructure of the Ella Armitage building, we would ask that you contact us in advance where possible ( so we can ensure that a team member is available and can diarise an appointment with you. The MLTC office will be staffed during the working week between the hours of 09:00 and 16:30.

Please note that office hours with teaching colleagues will continue to operate online; please contact your language tutor to book in.

Student welfare

The MLTC has a separate inbox where student welfare enquiries and requests for assistance with study may be directed -

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