Janette Turner

BSc, MSc

School of Health and Related Research

Honorary Senior Research Fellow

+44 114 222 0761

Full contact details

Janette Turner
School of Health and Related Research
Regent Court (ScHARR)
30 Regent Street
S1 4DA

I am a Reader in Emergency and Urgent Care Research and have led numerous research studies related to pre-hospital care and the wider urgent care system, including policy research that has contributed to ambulance service development in England.

Most recently, I completed a substantial evidence review on models for delivering urgent care, a programme developing alternative performance and quality indicators for ambulance services, and led the independent evaluation of the NHS England Ambulance Response Programme.

I am currently leading an evaluation of the NHS111 online service and involved in a study developing a pre-hospital major trauma triage tool. I am also Section Director for Health Services Research and a member of the ScHARR executive team.

Research interests

My research interests are evaluation of new services, pre-hospital care and healthcare systems development particularly in emergency and urgent care and policy research.

Current projects:

  • Evaluation of the NHS111 Online Service
  • Development of a pre-hospital trauma triage tool (MATTS)

Show: Featured publications All publications

Journal articles

All publications

Journal articles

Conference proceedings papers


  • Preston LR, Chambers D, Campbell F, Cantrell A, Turner J & Goyder E (2017) What evidence is there for the identification and management of frail older people in the emergency department? A systematic mapping review View this article in WRRO RIS download Bibtex download
  • Turner J, Jacques R, Crum A, Coster J, Stone A & Nicholl J (2017) Ambulance Response Programme Evaluation of Phase 1 and Phase 2 Final Report RIS download Bibtex download


Teaching interests

I act as a personal tutor for postgraduate students, supervise dissertations and supervise PhD research.

Professional activities
  • Member of the NHS England Ambulance Response programme Expert Reference Group
  • Associate member of the College of Paramedics
  • Board member of the 999 EMS Research Forum
  • Fellow of the International Academy of Emergency Medical Dispatch
  • Member of the National Ambulance Research Steering Group