Complaints and Appeals Procedures

Complaints

Complaints Procedure

For informal or formal complaints about the delivery and quality of services received, or about the delivery and quality of teaching, tutorial support, supervisory provision or any other matters relating to a programme of study.

Complaints Procedure>
OIA

External Review

If recourse to the University's internal procedures has not resulted in the resolution of a complaint or appeal to a student's satisfaction, the student may be able to apply for a review of their case by the Office of the Independent Adjudicator for Higher Education (OIA)

External Review>
Harassment

Harassment and Bullying

The University of Sheffield is committed to promoting the highest standards of behaviour to maintain a working, learning and social environment where everyone is treated fairly and with respect.

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Complaints Procedure
External Review
Harassment and Bullying
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Academic Appeals
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Disciplinary Appeals
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Fitness to Practise Appeals
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HEAR Appeals
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Library Appeals
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Progress Appeals