What support is available?

This page gives examples of the kinds of support that disabled students can be provided whilst at the University.

We will put specifically tailored support in place for you following a discussion with you about your individual requirements. The pages on how to set up support for current students and for prospective students explain how you can make contact with us so that we can begin to talk about what support would work for you.

Disability support which is not covered on this page

If due to your disability you have specific accommodation requirements and/or will require assistance with day-to-day living tasks such as washing, getting dressed, shopping or cooking, please refer to our guidance pages on applying for University accommodation and personal care support.

Support before you start your course

• Orientation support aimed at helping students to get used to the University environment and finding their way around it

• Mobility training for blind or partially-sighted people

Support with accessing taught sessions

• Copies of lecture notes and handouts in advance and/or in alternative formats

 • Support workers (such as note-takers or sign language interpreters) to ensure that students have an accurate record of what is covered in lectures

• The loan of digital recorders to record sessions

• Support worker assistance in practical sessions (e.g. in labs) to ensure that students can work effectively and safely

Fieldwork, placements and years abroad

• Ensuring that departments take into account students’ specific support requirements when allocating placements, arranging field trips and organising years abroad

Support with managing your workload

• 1:1 support aimed at developing students’ study skills. For students with specific learning difficulties this support is provided by the University’s English Language Teaching Centre (ELTC)

• 1:1 mentor support sessions aimed at helping students to develop their organisational skills, manage their workload and the demands of University generally and maintain their focus on academic progress. This kind of practical support is usually arranged by our Support Worker Service

• The provision of computing equipment/specialist assistive equipment and software to enable independent learning

• Ensuring that relevant information about students’ disabilities and support requirements are shared with staff via the Disability Liaison Officers (DLOs) in their academic departments to help tutors to provide appropriate support

Stickers for disabled students to put onto pieces of assessed written work to inform markers that they have difficulties with written communication

• Arranging alternative methods of assessment for students where the standard method of assessment used may disadvantage them

Support with accessing the campus

• Personal assistants to assist students in accessing taught sessions and University facilities such as the libraries

• Provision of a taxi account to enable students to easily and safely travel to/from University

• Referral for University disabled parking permits

Online access guides are available for all University buildings and facilities, including a number of route guides to assist travel across campus. There is also a dedicated mobile app 'AccessAble - UOS', to make accessing this information even easier. The app has been developed in partnership with DisabledGo and is available free for both Android and Apple devices

Support with exams

• Extra time

• Use of a computer and assistive software

• Rest or nutrition breaks

• Permission to use specialist ergonomic equipment

• Permission for students to sit their exams in a venue with fewer other candidates, or on their own

• Exam papers in alternative formats (e.g. Braille or large print)

• Modification of the language used in exam questions (generally for students who are deaf or hard of hearing or for those with an autism spectrum condition such as Asperger syndrome)