Contact us
Accommodation and Commercial Services (ACS) is the department that looks after University accommodation. Here are some of the teams who are here to help students before and during their stay
Accommodation
Contact them about applying for University accommodation, room allocations, Residence Contracts and accommodation for future years. Call: 0114 222 4488 (option 2) Email: accommodationoffice@sheffield.ac.uk Visit: Smart Move Sheffield, Students' Union building |
Customer services
Customer Services are available to help current students with general enquiries such as keys, post, lost property or cycle storage. Call: 0114 222 4488 (option 4) Visit: |
Maintenance
If you have a maintenance problem in your accommodation (exc. Allen Court), report it to this team who will then respond accordingly. Call: 0114 222 4488 (option 1) Allen Court |
GeniUS
This team look after the University’s food and drink venues and the GeniUS Card for catered and self-catering students. Email: genius@sheffield.ac.uk Web: withus.com/hustleandbustle Tweet: @GeniUSSheffield Instagram: geniussheffield |
Income office
If you have any money worries or queries about paying your rent, the Income Office can help. Call: 0114 222 4868 |
Smart Move Sheffield
Offer house-hunting advice, and maintain a list of registered private and University properties for staff and students to rent. Call: 0114 222 6058 |
Security
Monitor the safety and security of the accommodation and University buildings 24/7. IN CASE OF EMERGENCY CALL: Endcliffe and Ranmoor City Email: security@sheffield.ac.uk |
Residence Life
This team organises activities, events, sport, academic/skills workshops and volunteering opportunities within University accommodation. Email: residencelife@sheffield.ac.uk Visit: Activities & Sports Zone, Students' Union building |
Parking services
For information about parking and parking permits. Call: 0114 222 9000 Visit: www.sheffield.ac.uk/parkingservices/studentresidences |
SSiD
The Student Services Information Desk is your one stop shop for information, help, support and guidance Call: 0114 222 1299 |
Sport Sheffield (S10)
Responsible for all aspects of sport and fitness within the University of Sheffield. Call: 0114 222 6999 |
CiCS helpdesk
Contact Corporate Information and Computing Services for any issues with your internet service Call: 0114 222 1111 Web: www.sheffield.ac.uk/cics/support |
Support & conduct
Residence Mentors are here to look after residents' welfare, discipline and wellbeing.
Endcliffe
Call: 0114 222 4488 (select option 4)
Email: supportendcliffe@sheffield.ac.uk Visit: Main Stephenson Building or The Edge Hub, Endcliffe, 9pm-11pm every evening during term-time
Ranmoor
Call: 0114 222 8943
Email: supportranmoor@sheffield.ac.uk Visit: The Ridge, 9pm-10pm every evening during term-time
City
Call: 0114 222 4488 (select option 4) (exc. Allen Court)
Email: supportcity@sheffield.ac.uk Visit: Allen Court communal area, 9pm-10pm every evening during term-time
Website
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