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English Language Teaching Centre
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English Language Teaching Centre

Menu
  • Pre-sessional courses
    • Pre-sessional English Course Dates & Entry Requirements
      • 2022-23 Study options and course dates
      • In-person Pre-sessional English
      • Online Pre-sessional English
      • Term 3 (April 2023) Dates & Entry Requirements
      • Term 4 (Summer 2023) Dates & Entry Requirements
    • Academic Literacy and University Culture Programme
      • Summer 2023 Programme Overview
      • Dates & Entry Requirements
    • Further Information
      • Social programme
      • CAS information
      • Terms and conditions
      • How to apply
  • Degree students
    • English language support services
      • English language support classes
      • Departmental Language Programme
      • Writing Advisory Service
      • Additional services (University login required)
      • Dyslexia / SpLD Tutorial Service
    • Credit modules & research training
      • European Exchange and Study Abroad Students
      • Guided module choice
      • Research Training Modules (DDP)
    • Part-time English classes
      • General English
      • IELTS exam preparation
      • Cambridge exam preparation
      • Partners English
  • English courses
    • Full-time courses
      • University English
      • Business & Professional English
      • Pre-sessional English (Full-time)
      • Special / bespoke courses
      • Sanctuary scholarships (Full-time)
      • Terms and conditions
    • Part-time courses
      • General English
      • IELTS exam preparation
      • Cambridge exam preparation
      • OET exam preparation (reading & listening)
      • Free English classes
      • Sanctuary scholarships (Part-time)
      • Virtual Reality Course (Online)
  • Teacher training
    • Teacher Training / TEFL courses
      • Cambridge CELTA
      • Cambridge DELTA
      • Learning Technologies in EAP
      • Corpus Course for EAP Teachers
      • Instructional Design for Language Teachers
    •  
      • TEFL Taster
      • Teaching Knowledge Test (TKT)
      • Being a Teacher Trainer
      • Bespoke courses
    • Postgraduate Study
      • MA TESOL (2023-24)
  • English tests
    • English tests
      • IELTS
      • Cambridge English Qualifications
      • OET - Occupational English Test
      • English test comparisons
    • Part-time Exam Preparation Courses
      • IELTS exam preparation
      • Cambridge exam preparation
      • OET exam preparation (reading & listening)
  • About us
    • Information
      • About us
      • ELTC term dates and fees
      • Policies and documents
      • Research
      • Working at the ELTC
    • Get in touch
      • Online reception
      • How to find us
      • ELTC staff
      • Contact us
 

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  • Policies and documents

Policies and documents

You can view policies and documents applying to our courses and services by clicking the links below.

Policies and procedures photo
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Student Code of Conduct

Complaints and appeals procedure (Applicants)

Complaints and appeals procedure (Current Students)

Terms and Conditions for full-time ELTC courses

University terms and conditions upon acceptance of an offer

Data protection for applicants, current students and former students

Data protection for staff

Privacy Notice for Free English Class volunteers

Health and safety policy (PDF, 402KB)

Incident management

Equality, diversity and inclusion policy for students

Equality, diversity and inclusion policy for staff

Under 18s policies

University safeguarding policy

Prevent policy


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