Policies and documents
You can view policies and documents applying to our courses and services by clicking the links below.
Complaints and appeals procedure (Applicants)
Complaints and appeals procedure (Current Students)
Terms and Conditions for full-time ELTC courses
University terms and conditions upon acceptance of an offer
Data protection for applicants, current students and former students
Privacy Notice for Free English Class volunteers
Health and safety policy (PDF, 402KB)
Equality, diversity and inclusion policy for students
Equality, diversity and inclusion policy for staff