Pay an invoice

The Department of Finance has a number of specialist teams, each supporting a specific area of the financial activities of the University. The Income Office is responsible for collecting income to the University of Sheffield.

On

If you are unable to find the information you need then please contact the appropriate team in the Income Office in the Department of Finance.

Contact us

Students

Student Customer Team

Email: studentcustomers@sheffield.ac.uk

Telephone: +44 114 222 4868


Commercial

Commercial Customer Team

Email: commercialcustomers@sheffield.ac.uk

Telephone: +44 114 222 4473

If you are visiting the Department of Finance in person then you can find out more about how to find us and our opening times.


How to pay a University invoice

Pay online by credit or debit card

Visit the University's payments page to find out more about paying online by credit or debit card.


Pay over the phone by credit or debit card

To pay a University of Sheffield invoice over the telephone please contact the Income Office in the Department of Finance on +44 114 272 9019

How to make telephone payments by credit or debit card to the University of Sheffield.

We accept payment from the following cards:

  • American Express
  • JCB
  • Maestro
  • Mastercard
  • Visa

When calling to make a payment please ensure that you have your debit or credit card details with you AND:

  • Your customer number (shown on your invoice) or your student applicant or registration number
  • The invoice number, or numbers, that you want to pay

Pay direct to the University's bank account

For student customers wishing to pay a University of Sheffield invoice direct, please use the bank transfer platform or contact the Student Customer team in the Income Office in the Department of Finance for more details.

For commercial customers wishing to pay a University of Sheffield invoice by bank transfer (BACS or CHAPS), please contact the Commercial Customer Team in the Income Office in the Department of Finance for a copy of our bank details.

When making your request to pay by bank transfer please provide the following information:

  • Your customer number (shown on your invoice) or your applicant or student registration number
  • Your full name, your company name and company address
  • Your name, email address or fax number that you require details sending to

We will then provide you with our bank details.


Pay by cheque or banker's draft

To pay a University of Sheffield invoice by cheque or bankers' draft, you'll need to make your cheque or bankers' draft payable to The University of Sheffield.

On the reverse of your cheque or bankers' draft you must clearly print:

  • Your customer number (shown on your invoice) or your student applicant or registration number
  • The invoice number(s) you want to pay

Please post your cheque or banker's draft to:

The Finance Department
The University of Sheffield
Firth Court
Western Bank
Sheffield
S10 2TN
UK


Pay in person

To pay a University of Sheffield invoice in person you need to visit the Income Office on Level 6, Students' Union, Western Bank.

If you are visiting the Department of Finance in person then you can find out more about how to find us and our opening times.

You will need to bring the following information with you:

  • Your customer number (shown on your invoice) or your student applicant or registration number
  • The invoice number(s) you want to pay

We accept the following methods of payment:

  • Credit or debit card:
    • If you are paying your invoice(s) by credit or debit card then please ensure you know your PIN number.
    • If you are paying an invoice in excess of £1,000.00 it may be necessary for us to contact your card issuer for authorisation.
    • Security checks are routine for large payments and you will need to know your security password.
    • It can take longer to process large payments so please ensure you allow yourself plenty of time when visiting in person.
  • Cheque or bankers' draft
  • Cash (UK Sterling, EURO or US Dollars only).
    • We only accept a maximum of £500 (or currency equivalent) in a rolling year.

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