Introducing SSiD

We aim to answer the majority of student enquiries from a single location.

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One-stop-shop

Based in the Students' Union and dealing with over 100,000 enquiries from students a year, SSiD is a 'One-Stop-Shop' for student related enquiries. We aim to answer the majority of student enquiries from a single location.

Every step of the way

We can help with each stage of your student experience, from making you feel settled in the early days, providing documents to for you to prove your student status, helping you prepare for exams, getting access to your results and providing official documents for after graduation.

Helping you stay on track

When things don't go right, because it sometimes happens in life, we can help point you in the right direction to the wide range of information, self help resources and services available to you.

Friendly and professional staff

Our friendly, professional and knowledgable staff can answer a wide range of student related questions. And where we can't
answer your question, we pride ourselves on knowing or finding out who can help.

Supported by comprehensive online resources

Our website contains a wealth of useful information about many important student issues. Find out more by visiting:

Still got questions?

Find what you're looking for on Student Answers, our FAQ knowledgebase.