How to certify your degree certificate and apply for a replacement.
Receiving your original certificate
Most students will receive their degree certificate at an in-person graduation ceremony. Once you’ve been awarded your degree, the Events Team will contact you about your graduation and degree certificate. You can't collect your certificate from the Events Team or request your certificate before your graduation ceremony.
If your degree is conferred at an in-absentia (not in-person) ceremony or you can't attend your graduation ceremony, the Events Team will contact you to arrange postage of your certificate.
The following page explains how to register your postal address and when you will receive your certificate.
The University does not issue electronic degree certificates. If you need proof of your degree before your certificate is available, your digital transcript in the Gradintelligence system confirms your final degree award and classification.
You can request certified copies of your degree certificate from SSiD online for £10 (includes 5 copies).
- upload a scanned colour copy of your degree certificate
- specify if you'd like us to post your copies to multiple addresses
Request certified copies online
- Certified copies can take up to 10-15 working days to prepare.
- Certified copies produced from archive records can take up to 6 weeks if you graduated before 1998.
- We can only certify degree or diploma certificates awarded by the University of Sheffield.
- We can't certify copies of certificates that have already been marked, certified or notarised by a third party.
If you've lost or damaged your original degree certificate, you can request a replacement online for £35.
Request replacement certificate online
- Replacement degree certificates can take up to 15 working days to prepare.
- If you graduated prior to 1995, your certificate may take up to 6 weeks to prepare from archive records.
- You're only eligible for one original copy of your degree certificate.
- We can only produce your request if your original certificate has been lost, damaged, or destroyed.
- If your original certificate has been damaged, you must send your damaged certificate back to us before we can provide a replacement.
If you didn't collect your degree certificate at Graduation, you can arrange to have it delivered to your home.
Request your unclaimed certificate
If you require your original postgraduate certificate (60 credits), there is a different form that you need to complete, which is available here:
PG Certificate/ UG Certificate of Higher Education request
If you don't use a tracked delivery method (Special Delivery or International Tracked and Signed) and your certificate is lost in the post, you'll have to order and pay for a replacement.
You cannot collect your certificate from the Events Team or request your certificate before your graduation ceremony.
PG Certificate / UG Certificate of Higher Education Request
If you require your original postgraduate certificate (60 credits) or undergraduate Department for Lifelong Learning certificate, you need to request this certificate.
Request PG Certificate (60 credits) or UG Certificate of Higher Education certificateIf you have any queries about your original PG or UG Certificate of Higher Education certificate, please contact the Student Administration Service.
Delivery and collection
We offer a range of delivery options for certificates and certified copies.
If you would like to collect your documents, state this under the “Additional Requirements” section of the order form.
Once your documents have been produced, you can collect them from the SSiD front desk during our opening hours.
Once your documents are ready to collect, we will contact you to let you know.
Special Delivery (UK)
If you're requesting your certificate for delivery in the UK, we recommend Royal Mail Special Delivery. This is a tracked delivery service that costs £6.50, with an estimated delivery time of 2-3 working days.
For overseas deliveries, we recommend using a tracked delivery service to ensure that your documents arrive safely and within a reasonable timeframe.
Royal Mail International Tracked and Signed
This costs £15, with an estimated delivery time of 5-10 working days. This will allow you to track your delivery up until it leaves the UK. Depending on your country's postal service, additional tracking may be available once your delivery reaches your country.
DHL courier delivery
If you're requesting your certificate for delivery overseas, we offer courier delivery via DHL. This is a door to door tracked delivery service, with an estimated delivery time of 1-6 working days. This costs £25 within Europe and £37.50 outside of Europe.
We do offer standard delivery for no additional cost, but you will not be able to track the delivery. If you choose standard delivery, your document will be sent by:
- Royal Mail 2nd Class (UK) - 3-5 working days
- Royal Mail International Standard (overseas) - 10-15 working days (EU) or 15-30 days (worldwide)
The delivery times given above are estimates. Please be aware that due to Covid-19, Royal Mail delivery times may be affected.
Lost in transit
Depending on the delivery method, you can report your item as lost after the following timescale:
- Royal Mail 2nd Class (UK) - 10 working days
- Royal Mail Special Delivery (UK) - 5 working days
- Royal Mail International Standard (EU) - 1 month
- Royal Mail International Standard and International Tracked and Signed (worldwide) - 6 weeks
If your document has not arrived after waiting the time listed above, please contact email@example.com for further information.
Information for students
The Student Services Information Desk (SSiD) answers a range of general student related enquiries