Joanne Coster
BA, MSc
School of Health and Related Research
Research Fellow
j.e.coster@sheffield.ac.uk
+44 114 222 0854
+44 114 222 0854
+44 114 222 0749
(Fax)
3013, Regent Court (ScHARR)
Full contact details
Joanne Coster
School of Health and Related Research
3013
Regent Court (ScHARR)
30 Regent Street
Sheffield
S1 4DA
School of Health and Related Research
3013
Regent Court (ScHARR)
30 Regent Street
Sheffield
S1 4DA
- Profile
-
I joined ScHARR in 2003 as a Research Associate and project managed the Record REview for Safety and Quality (RReSQ) study, which developed the Structured Judgement mortality casenote review method. I have also worked on a number of research studies that evaluated emergency and urgent care policies and services for the Department of Health.
I am currently a co-investigator on a 5 year NIHR Programme Grant to develop new ways of measuring the quality and performance of ambulance service care (PhOEBE project), with specific responsibility for leading the data linking workstream. I am also undertaking a PhD that is aligned to the PhOEBE project and am a co-investigator on the VAN project I am also the Information Governance Lead for the Health Services Research Section within ScHARR.
- Research interests
-
My research interests are in emergency, prehospital and urgent health care systems, evaluation of new and existing services, quality and safety of care, performance measurement methods, research using linked datasets and policy research.
Current projects:
- PhOEBE (Outcomes and processes valued by 999 ambulance users)
- PhD, supervised by Professor Nicholl and Professor O’Cathain
- VAN (Variation in Ambulance Non-conveyance)
- Evaluation of the NHS England Ambulance Response Programme
- Publications
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Show: Featured publications All publications
Featured publications
Journal articles
- ‘Clinically unnecessary’ use of emergency and urgent care: A realist review of patients' decision making. Health Expectations, 23(1), 19-40. View this article in WRRO
- Developing new ways of measuring the quality and impact of ambulance service care: the PhOEBE mixed-methods research programme. Programme Grants for Applied Research, 7(3). View this article in WRRO
- Outcomes for patients who contact the emergency ambulance service and are not transported to the Emergency Department: a data linkage study. Prehospital Emergency Care, 1-27. View this article in WRRO
- Impact of the new medical examiner role on patient safety. BMJ, 363. View this article in WRRO
- Prioritizing novel and existing ambulance performance measures through expert and lay consensus: A three‐stage multimethod consensus study. Health Expectations, 21(1), 249-260. View this article in WRRO
- Why Do People Choose Emergency and Urgent Care Services? A Rapid Review Utilizing a Systematic Literature Search and Narrative Synthesis. Academic Emergency Medicine, 24(9), 1137-1149. View this article in WRRO
- A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures. Health Expectations. View this article in WRRO
- What evidence is there on the effectiveness of different models of delivering urgent care? A rapid review. Health Services and Delivery Research, 3(43).
- A structured judgement method to enhance mortality case note review: development and evaluation.. BMJ Qual Saf, 22(12), 1032-1040. View this article in WRRO
- The appropriateness of, and compliance with, telephone triage decisions: A systematic review and narrative synthesis. Journal of Advanced Nursing, 68(12), 2610-2621.
- Implications of England's Four-Hour Target for Quality of Care and Resource Use in the Emergency Department. ANNALS OF EMERGENCY MEDICINE, 60(6), 699-706.
- Do walk-in centres for commuters work? A mixed methods evaluation.. The British journal of general practice : the journal of the Royal College of General Practitioners, 59(569).
- User satisfaction with commuter walk-in centres. BRIT J GEN PRACT, 59(569), 940-942.
- Understanding variation in ambulance service non-conveyance rates: a mixed methods study. Health Services and Delivery Research, 6(19), 1-192. View this article in WRRO
All publications
Journal articles
- Qualitative exploration of the Medical Examiner role in identifying problems with the quality of patient care.. BMJ open, 11(2), e048007.
- ‘Clinically unnecessary’ use of emergency and urgent care: A realist review of patients' decision making. Health Expectations, 23(1), 19-40. View this article in WRRO
- Using vignettes to assess the accuracy and rationale of paramedic decisions on conveyance to the emergency department. British Paramedic Journal, 4(1), 6-13. View this article in WRRO
- Developing new ways of measuring the quality and impact of ambulance service care: the PhOEBE mixed-methods research programme. Programme Grants for Applied Research, 7(3). View this article in WRRO
- Outcomes for patients who contact the emergency ambulance service and are not transported to the Emergency Department: a data linkage study. Prehospital Emergency Care, 1-27. View this article in WRRO
- Impact of the new medical examiner role on patient safety. BMJ, 363. View this article in WRRO
- Prioritizing novel and existing ambulance performance measures through expert and lay consensus: A three‐stage multimethod consensus study. Health Expectations, 21(1), 249-260. View this article in WRRO
- Why Do People Choose Emergency and Urgent Care Services? A Rapid Review Utilizing a Systematic Literature Search and Narrative Synthesis. Academic Emergency Medicine, 24(9), 1137-1149. View this article in WRRO
- A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures. Health Expectations. View this article in WRRO
- What evidence is there on the effectiveness of different models of delivering urgent care? A rapid review. Health Services and Delivery Research, 3(43).
- A structured judgement method to enhance mortality case note review: development and evaluation.. BMJ Qual Saf, 22(12), 1032-1040. View this article in WRRO
- The 4-Hour Rule: Preventing Crowding in the Emergency Department Reply. ANNALS OF EMERGENCY MEDICINE, 60(1), 133-134.
- The appropriateness of, and compliance with, telephone triage decisions: A systematic review and narrative synthesis. Journal of Advanced Nursing, 68(12), 2610-2621.
- Quality and safety of care provided by emergency care practitioners. EMERGENCY MEDICINE JOURNAL, 29(4), 327-332. View this article in WRRO
- Implications of England's Four-Hour Target for Quality of Care and Resource Use in the Emergency Department. ANNALS OF EMERGENCY MEDICINE, 60(6), 699-706.
- Time patients spend in the emergency department: England's 4-hour rule - A case of hitting the target but missing the point?. Annals of Emergency Medicine, 59(5), 341-349.
- Assessing quality of care from hospital case notes: comparison of reliability of two methods. QUAL SAF HEALTH CARE, 19(6).
- Comparison of case note review methods for evaluating quality and safety in health care. HEALTH TECHNOL ASSES, 14(10), 1-+. View this article in WRRO
- Do walk-in centres for commuters work? A mixed methods evaluation.. The British journal of general practice : the journal of the Royal College of General Practitioners, 59(569).
- User satisfaction with commuter walk-in centres. BRIT J GEN PRACT, 59(569), 940-942.
- Do walk-in centres for commuters work? A mixed methods evaluation. BRIT J GEN PRACT, 59(569), 934-939.
- User satisfaction with commuter walk-in centres.. The British journal of general practice : the journal of the Royal College of General Practitioners, 59(569).
- Modelling the expected net benefits of interventions to reduce the burden of medication errors. J HEALTH SERV RES PO, 13(2), 85-91. View this article in WRRO
- A prospective hazard and improvement analytic approach to predicting the effectiveness of medication error interventions. SAFETY SCI, 45(4), 523-539. View this article in WRRO
- Using a multi-method, user centred, prospective hazard analysis to assess care quality and patient safety in a care pathway. BMC HEALTH SERV RES, 7.
- Use of a safety climate questionnaire in UK health care: factor structure, reliability and usability. QUAL SAF HEALTH CARE, 15(5), 347-353. View this article in WRRO
- The critical care national cost block programme: Implementing a standard costing method on a national scale. Care of the Critically Ill, 18(3), 85-87.
- Understanding variation in ambulance service non-conveyance rates: a mixed methods study. Health Services and Delivery Research, 6(19), 1-192. View this article in WRRO
Conference proceedings papers
- 62 Thinking on scene: using vignettes to assess the accuracy and rationale of paramedic decision making. BMJ Open, Vol. 2018(8) (pp A23-A24) View this article in WRRO
- 80 Development of risk adjusted indicators of ems performance and quality (phoebe programme). BMJ Open, Vol. 8(Suppl 1) (pp A30-A30), 16 April 2018 - 18 April 2018. View this article in WRRO
- 20 Preventable mortality in patients at low risk of death requiring prehospital ambulance care: retrospective case record review study. BMJ Open, Vol. 8(Suppl 1) (pp A7-A8), 16 April 2018 - 18 April 2018. View this article in WRRO
- OP06 Multi-method development of new ambulance service quality and performance measures. Emergency Medicine Journal, Vol. 34(10) (pp e2.1-e2)
- PP16 Creating a linked dataset to explore patient outcomes after leaving ambulance care. Emergency Medicine Journal, Vol. 34(10) (pp e6.1-e6)
- PP12 New indicators for measuring patient survival following ambulance service care. Emergency Medicine Journal, Vol. 34(10) (pp e4.1-e4)
- PP25 Using a linked health dataset to identify what happens to patients following prehospital care. Emergency Medicine Journal, Vol. 34(10) (pp e9.2-e9)
- PREHOSPITAL OUTCOMES FOR AMBULANCE SERVICE CARE: SYSTEMATIC REVIEW. Emergency Medicine Journal, Vol. 32(5) (pp e10.2-e10)
- OP70 Prioritising Outcome Measures for Ambulance Service Care: A Three Stage Consensus Study. Journal of Epidemiology and Community Health, Vol. 67(Suppl 1) (pp A33.2-A34)
Reports
- Ambulance Response Programme Evaluation of Phase 1 and Phase 2 Final Report
- ‘Clinically unnecessary’ use of emergency and urgent care: A realist review of patients' decision making. Health Expectations, 23(1), 19-40. View this article in WRRO
- Teaching interests
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I act as a personal tutor for postgraduate students, supervise and examin dissertation projects. I was previously the Deputy Director for the MSc in Clinical Research and also led the dissertation module.
- Professional activities
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Former chair of the Society of Social Medicine’s Early Career Researchers’ sub-committee (2013)