Dr John G. Richmond


School of Health and Related Research

Lecturer (Assistant Professor) in Healthcare Management and Leadership

Deputy Director MSc International Health Management and Leadership

John Richmond
+44 114 222 4296

Full contact details

Dr John G. Richmond
School of Health and Related Research
Room 2037, 2nd floor
Regent Court (DCS)
211 Portobello
S1 4DP

I earned my PhD in Management from Warwick Business School (WBS) in September 2018. Currently I am a Lecturer (Assistant Professor) in Healthcare Management and Leadership at The University of Sheffield. In March 2020 I completed my Post-Doctoral Fellowship at WBS evaluating the UK National Health Service (NHS) partnership with Virginia Mason Institute (USA).

I have over 10 years of health management experience in public and private healthcare in Canada, USA, and UK.

Research interests

Using qualitative methods, I draw upon organisational theory to develop a deeper understanding of critical issues in healthcare management. My research interests include employee voice, psychological contracts, patient safety, and quality improvement. Currently, this includes two studies:

  1. The emotional antecedents of employee voice in professional hierarchy;
  2. how an explicit psychological contract between a health system regulator and hospital CEOs was created and maintained throughout a five-year partnership, to facilitate and govern transformative change.

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Journal articles


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Journal articles


Research group

PhD Supervision

I am interested in supervising PhD Students in areas such as:

  • Patient Safety
  • Risk Management
  • Quality Improvement, including Continuous Improvement (e.g. Lean)
  • Professional Organisation in Healthcare
Teaching interests

At ScHARR I draw on my academic and professional background to teach and lead modules on the Health Management and Leadership programme.

Currently I am teaching quality improvement and leadership on the HAR682 Leading and Managing Health Systems module and preparing development of a new course: Managing Health Service Operations.