Dr John G. Richmond
PhD, MBA
School of Health and Related Research
Lecturer (Assistant Professor) in Healthcare Management and Leadership
Deputy Director MSc International Health Management and Leadership

+44 114 222 4296
Full contact details
School of Health and Related Research
Room 2037, 2nd floor
Regent Court (DCS)
211 Portobello
Sheffield
S1 4DP
- Profile
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I earned my PhD in Management from Warwick Business School (WBS) in September 2018. Currently I am a Lecturer (Assistant Professor) in Healthcare Management and Leadership at The University of Sheffield. In March 2020 I completed my Post-Doctoral Fellowship in Operations Management at WBS evaluating the UK National Health Service (NHS) partnership with Virginia Mason Institute (USA).
I have over 10 years of health management experience in public and private healthcare in Canada, USA, and UK.
- Research interests
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My current research has several interconnected streams including healthcare quality improvement (QI) and safety, QI evaluation methods, workforce flexibility, and emergency management. Through my research training and professional experience, I have developed expertise in mixed method approaches to analyse health service operations and quality improvement interventions. Methods I draw upon in evaluating health services include interviews, observations, surveys and archival data reviews.
- Publications
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Show: Featured publications All publications
Featured publications
Journal articles
- Integrated healthcare and the dilemma of public health emergencies. Sustainability, 13(8). View this article in WRRO
- Improving together : collaboration needs to start with regulators. BMJ, 2019(367). View this article in WRRO
- Professional misconduct in healthcare : setting out a research agenda for work sociology. Work, Employment and Society, 33(1), 149-161. View this article in WRRO
Chapters
- Unlearning and Patient Safety, Managing Improvement in Healthcare (pp. 117-134). Springer International Publishing View this article in WRRO
Conference proceedings papers
- Psychological contracting making obligations explicit to support a transformative change partnership. Academy of Management Proceedings, Vol. 2020(1). Virtual conference, 7 August 2020 - 11 August 2020. View this article in WRRO
All publications
Journal articles
- Integrated healthcare and the dilemma of public health emergencies. Sustainability, 13(8). View this article in WRRO
- Improving together : collaboration needs to start with regulators. BMJ, 2019(367). View this article in WRRO
- Professional misconduct in healthcare : setting out a research agenda for work sociology. Work, Employment and Society, 33(1), 149-161. View this article in WRRO
Chapters
- Unlearning and Patient Safety, Managing Improvement in Healthcare (pp. 117-134). Springer International Publishing View this article in WRRO
Conference proceedings papers
- Psychological contracting making obligations explicit to support a transformative change partnership. Academy of Management Proceedings, Vol. 2020(1). Virtual conference, 7 August 2020 - 11 August 2020. View this article in WRRO
- Integrated healthcare and the dilemma of public health emergencies. Sustainability, 13(8). View this article in WRRO
- Research group
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PhD Supervision
I am interested in supervising PhD Students in areas such as:
- Healthcare Quality Improvement and Safety
- Risk and Emergency Management in Healthcare
- Professional Organisation in Healthcare
- Stress and Emotions in Healthcare
- Teaching interests
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At ScHARR I draw on my academic and professional background to teach and lead modules in Health Management and Leadership.
I am Deputy Director for the MSc in International Health Management and Leadership at ScHARR. Currently I am leading the module HAR682 Leading and Managing Health Services and preparing development of a new course: Managing Health Service Operations.