Opportunities and Dilemmas of IT Adoption in Professional Services (Customer Versus Client Perspectives)
When: 23rd July 2020 Time: 12.30 – 13.30
Though the utilisation of sophisticated, emerging technological solutions by professional services firms is becoming more prevalent, many are not adopting these technologies. Typically, this is due to concerns regarding their efficacy or their cost effectiveness. In response, this webinar explores some of the ways that new technologies can create value for organisations of all sizes and considers major barriers to their adoption.
Participants: James Sullivan (Monzo Bank), Neil Bruce (American Express), Ify Okoli-Watson (Thomson Reuters), Alistair Maiden (SYKE), Session Chair: Fraser McLeay (University of Sheffield).