Research outputs

BRISTT is internationally recognised for research on digital transformation, sustainability, inclusivity, and Cultural and Creative Industries. Recent peer-reviewed publications of BRISTT members in above research themes are provided as follow:


Cultural & Creative Industries  

Four people showing painted hands

Arriagada A & Bishop S (2021) Between commerciality and authenticity: the imaginary of social media influencers in the platform economyCommunication, Culture and Critique.

Bishop S (2021) Influencer management tools: algorithmic cultures, brand safety, and biasSocial Media + Society, 7(1).

Bishop S, Bradbury-Rance C, Conor B, Feldman Z & Saunders R (2020) Introduction to the special issue: algorithms for her? Feminist claims to technical languageFeminist Media Studies, 20(5), 730-732.

El-Manstrly D, Ali F & Steedman C (2020) Virtual travel community members’ stickiness behaviour: How and when it developsInternational Journal of Hospitality Management, 88, 102535-102535.

Woodall A (2019) On object dialogue boxes : silence, empathy and unknowingInternational Journal of Heritage Studies, 25(1), 96-111

Vorster L, Kipnis E, Bebek G & Demangeot C (2019) Brokering intercultural relations in the rainbow nation: introducing intercultural marketingJournal of Macromarketing

Bishop S (2019) Managing visibility on YouTube through algorithmic gossipNew Media & Society, 21(11-12), 2589-2606.

Olya H (2020) Towards advancing theory and methods on tourism development from residents’ perspectives : developing a framework on the pathway to impactJournal of Sustainable Tourism.

Morgner C, Hazel S, Schneider J & Tischler V (2019) Conduct in Dementia: Video Analysis of Arts InterventionsSociological Research Online, 24(4), 514-540. 

Tischler V, Schneider J, Morgner C, Crawford P, Dening T, Brooker DAWN, Garabedian C, Myers T, Early F, Shaughnessy N , Innes A et al (2019) Stronger together: learning from an interdisciplinary dementia, arts and well-being network (DA&WN)Arts and Health, 11(3), 272-277.

Schneider J, Hazel S, Morgner C & Dening TOM (2019) Facilitation of positive social interaction through visual art in dementia: A case study using video-analysisAgeing and Society, 39(8), 1731-1751.

Morgner C (2019) Spatial Barriers and the Formation of Global Art Cities: The Case of TokyoInternational Journal of Japanese Sociology.

Olya H, Jung TH, Tom Dieck MC & Ryu K (2020) Engaging visitors of science festivals using augmented reality: asymmetrical modellingInternational Journal of Contemporary Hospitality Management, 32(2), 769-796.

Gannon M, Taheri B & Olya H (2019) Festival quality, self-connection, and braggingAnnals of Tourism Research, 76, 239-252.

Olya H, Lee C-K, Lee Y-K & Reisinger Y (2019) What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?Journal of Retailing and Consumer Services, 47, 195-205.

Olya HGT (2019) A call for weather condition revaluation in mega-events managementCurrent Issues in Tourism, 22(1), 16-20.

Olya HGT, Shahmirzdi EK & Alipour H (2019) Pro-tourism and anti-tourism community groups at a world heritage site in TurkeyCurrent Issues in Tourism, 22(7), 763-785.

Olya H, Alipour H & Gavilyan Y (2018) Different voices from community groups to support sustainable tourism development at Iranian World Heritage Sites: evidence from BisotunJournal of Sustainable Tourism

Lichy J & McLeay F (2018) Bleisure: motivations and typologiesJournal of Travel & Tourism Marketing, 35(4), 517-530.

Han H, Olya HGT, Cho S-B & Kim W (2018) Understanding museum vacationers' eco-friendly decision-making process: strengthening the VBN frameworkJournal of Sustainable Tourism, 26(6), 855-872.

Olya HGT & Al-ansi A (2018) Risk assessment of halal products and services: Implication for tourism industryTourism Management, 65, 279-291.

Alipour H, Olya HGT & Forouzan I (2017) Environmental Impacts of Mass Religious Tourism: From Residents' PerspectivesTourism Analysis, 22(2), 167-183.

Li S, Ye J, Blades M & Oates C (2016) Foods shown on television in ChinaChinese Sociological Dialogue, 1(2), 120-139.

Morgner C (2017) Global media and time: A conceptual and historical perspectiveStudies in Communication Sciences, 17(1), 57-76. 

Morgner C (2016) Fragmentation and solidarity in the artistic milieu of contemporary Paris: A perspective from Emile DurkheimCity, Culture and Society, 7(3), 123-128.

Morgner C (2015) Sameness and diversification: A global quantitative survey on cultural innovation in the visual artsCultural Trends, 24(2), 122-132.

Morgner C (2015) An Interim Report Compiled by the Creative Industries Internationalization CommitteeCultural Trends, 24(2), 194-196.


Three hands over a map of the world

Kipnis E. et al. (2021) Institutionalizing diversity and inclusion engaged marketing (DIEM) for multicultural marketplace wellbeing. Journal of Public Policy & Marketing, 40 (2), 143-164.

Kipnis E, Bebek G, &Broeckerhoff A. (2021) Within, in-between, out-of-bounds? Locating researcher positionalities in multicultural marketplaces. Journal of Business Research, 123, 401-414.  

Morgner C & Patel H (2021) Understanding Ethnicity and Residential Fires from the Perspective of Cultural Values and Practices: A Case Study of Leicester, United KingdomFire Safety Journal, 103384-103384.

Olya H, Taheri B, Farmaki A & Gannon MJ (2021) Modelling perceived service quality and turnover intentions in gender‐segregated environmentsInternational Journal of Consumer Studies.

Alrawadieh Z, Demirdelen Alrawadieh D, Olya HGT, Erkol Bayram G & Kahraman OC (2021) Sexual harassment, psychological well-being, and job satisfaction of female tour guides: the effects of social and organizational supportJournal of Sustainable Tourism, 1-19.

Vogus TJ, Gallan A, Rathert C, El-Manstrly D & Strong A (2020) Whose experience is it anyway? Toward a constructive engagement of tensions in patient-centered health careJournal of Service Management, 31(5), 979-1013. 

Demangeot C, Kipnis E, Pullig C, Cross SNN, Emontspool J, Galalae C, Grier SA, Rosenbaum M & Best SF (2019) Constructing a bridge to multicultural marketplace well-being: A consumer-centered framework for marketer actionJournal of Business Research, 100, 339-353.

Kipnis E, Demangeot C, Pullig C & Broderick AJ (2019) Consumer Multicultural Identity Affiliation: Reassessing Identity Segmentation in Multicultural MarketsJournal of Business Research, 98, 126-141.

Kearney S, Brittain I & Kipnis E (2019) ‘Super disabilities’ vs ‘Disabilities’? Theorizing the role of ableism in (mis)representational mythology of disability in the marketplaceConsumption, Markets and Culture

Demangeot C, Broeckerhoff A, Kipnis E, Pullig C & Visconti LM (2015) Consumer mobility and well-being among changing places and shifting ethnicitiesMarketing Theory, 15(2), 271-278.

Nazifi A, El-Manstrly D & Gelbrich K (2019) Customers’ reactions to different organizational tactics in a service termination contextEuropean Journal of Marketing, 54(1), 26-48.

El-Manstrly D & Rosenbaum MS (2018) Encouraging male participation in cancer resource centersThe Service Industries Journal, 38(1-2), 114-126. 

McLeay F, Lichy J & Major B (2019) Co-creation of the ski-chalet community experiencescapeTourism Management, 74, 413-424. 

Olya HGT, Altinay Gazi Z, Altinay Aksal F & Altinay M (2018) Behavioral intentions of disabled tourists for the use of peer-to-peer accommodationsInternational Journal of Contemporary Hospitality Management, 30(1), 436-454.

Bishop S (2018) Fetishisation of the “offline” in feminist media researchFeminist Media Studies, 18(1), 143-147.

Olya H (2018) Social well-being and transformative service research : evidence from ChinaJournal of Services Marketing.

Morgner C (2018) Trust and Society: Suggestions for Further Development of Niklas Luhmann's Theory of TrustCanadian Review of Sociology, 55(2), 232-256.

Morgner C (2017) Diversity and (In)equality in the Global Art World: Global Development and Structure of Field-Configuring EventsNew Global Studies, 11(3)

Olya HGT & Gavilyan Y (2017) Configurational Models to Predict Residents’ Support for Tourism DevelopmentJournal of Travel Research, 56(7), 893-912.

Henninger CE, Foster C, Alevizou P & Frohlich C (2016) Stakeholder engagement in the city branding processPlace Branding and Public Diplomacy, 12(4), 285-298.

Lourenço F, Sappleton N & Cheng R (2015) Gender and Business Ethics of Enterprise Students and Nascent Entrepreneurs Engaged in Entrepreneurship EducationThe Journal of Entrepreneurship, 24(2), 186-203.


A hand holding the globe handing it over to an empty hand

Ćirović, M. Dimitriadis, N., Janić, M, Alevizou, P and Jovanović Dimitriadis, N. (2022) More than words: Rethinking sustainability communications through neuroscientific methodsJournal of Consumer Behaviour. doi: 10.1002/cb.2125

Verfuerth, C., Gregory-Smith, D., Oates, C.J. and Alevizou, P.J. (2021). Reducing meat consumption at work and at home: Facilitators and barriers that influence contextual spillover. Journal of Marketing Management 37 (7-8) 671-702.

Birkin F, Margerison J & Monkhouse L (2021) Chinese environmental accountability : ancient beliefs, science and sustainabilityResources, Environment and Sustainability, 3. 100017.

Reisch LA, Joppa L, Howson P, Gil A, Alevizou P, Michaelidou N, Appiah-Campbell R, Santarius T, Köhler S, Pizzol M , Schweizer P-J et al (2021) Digitizing a sustainable futureOne Earth, 4(6), 768-771.

Alevizou P, Henninger CE, Stokoe J & Cheng R (2021) The hoarder, the oniomaniac and the fashionista in me: A life histories perspective on self‐concept and consumption practicesJournal of Consumer Behaviour.

Sumrin S, Gupta S, Asaad Y, Wang Y, Bhattacharya S & Foroudi P (2021) Eco-innovation for environment and waste preventionJournal of Business Research, 122, 627-639.

Oates, C.J. (2021). Sustainability marketing: products, fair trade and greenwashing. In Eagle, L., Dahl, S., De Pelsmacker, P. and Taylor, C.R. (Eds). The Sage Handbook of Marketing Ethics. London: Sage. Ch 16 226-237.

Galalae C, Kipnis E & Demangeot C (2020) Reassessing positive dispositions for the consumption of products and services with different cultural meanings: A motivational perspectiveJournal of Business Research, 115, 160-173.

Singh P, Sahadev S, Oates C & Alevizou PJ (2020) Pro-environmental behavior in families: A reverse socialization perspectiveJournal of Business Research, 115, 110-121. 

Chuah SH-W, El-Manstrly D, Tseng M-L & Ramayah T (2020) Sustaining customer engagement behavior through corporate social responsibility: The roles of environmental concern and green trustJournal of Cleaner Production, 262, 121348-121348.

Olya H & Taheri B (2021) Introduction to the Special Issue: Nature-Based Solutions in Hospitality and Tourism ManagementJournal of Hospitality & Tourism Research, 109634802110336-109634802110336.

Lee C-K, Olya H, Ahmad MS, Kim KH & Oh M-J (2021) Sustainable intelligence, destination social responsibility, and pro-environmental behaviour of visitors: Evidence from an eco-tourism siteJournal of Hospitality and Tourism Management, 47, 365-376.

Cao D, Wang Y, Berkeley N & Tjahjono B (2021) Configurational conditions and Sustained Competitive Advantage: A fsQCA approachLong Range Planning, 102131-102131.

Olya H, Altinay L, Farmaki A, Kenebayeva A & Gursoy D (2020) Hotels’ sustainability practices and guests’ familiarity, attitudes and behavioursJournal of Sustainable Tourism.

Jin H, Lin Z & McLeay F (2020) Negative emotions, positive actions : food safety and consumer intentions to purchase ethical food in ChinaFood Quality and Preference.

Osburg V-S, Davies I, Yoganathan V & McLeay F (2020) Perspectives, opportunities and tensions in ethical and sustainable luxury: Introduction to the thematic symposium.Journal of Business Ethics.

Davies I, Oates CJ, Tynan C, Carrigan M, Casey K, Heath T, Henninger C, Lichrou M, McDonagh P, McDonald S , McKechnie S, McLeay F. et al (2020) Seeking sustainable futures in marketing and consumer researchEuropean Journal of Marketing.

Bourke JG, Izadi J & Olya HGT (2020) Failure of play on asset disposals and share buybacks : application of game theory in the international hotel marketTourism Management, 77.

Han H, Olya HGT, Untaru E, Ispas A, Kim JJ & Kim W (2020) Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workersBusiness Strategy and the Environment.

Dalir S, Mahamadaminov A & Olya HGT (2020) Airbnb and taxation: Developing a seasonal tax systemTourism Economics, 27(2), 365-378.

Zhang M, Zeng W, Tse YK, Wang Y & Smart P (2020) Examining the antecedents and consequences of green product innovationIndustrial Marketing Management.

Temerak MS & El-Manstrly D (2019) The influence of goal attainment and switching costs on customers’ staying intentionsJournal of Retailing and Consumer Services, 51, 51-61.

Osburg V-S, Akhtar P, Yoganathan V & McLeay F (2019) The influence of contrasting values on consumer receptiveness to ethical information and ethical choicesJournal of Business Research, 104, 366-379.

Apostolidis C & McLeay F (2019) To meat or not to meat? Comparing empowered meat consumers’ and anti-consumers’ preferences for sustainability labelsFood Quality and Preference

Verfuerth C, Jones CR, Gregory-Smith D & Oates C (2019) Understanding Contextual Spillover: Using Identity Process Theory as a Lens for Analyzing Behavioral Responses to a Workplace Dietary Choice InterventionFrontiers in Psychology, 10.

Olya HGT & Akhshik A (2019) Tackling the Complexity of the Pro-environmental Behavior Intentions of Visitors to Turtle SitesJournal of Travel Research, 58(2), 313-332.

Olya H, Bagheri P & Tumer M (2019) Decoding behavioural responses of green hotel guests: A deeper insight into the application of the theory of planned behaviourInternational Journal of Contemporary Hospitality Management.

Olya HGT, Alipour H, Peyravi B & Dalir S (2019) Tourism climate insurance: implications and prospectsAsia Pacific Journal of Tourism Research, 24(4), 269-280.

McLeay F, Yoganathan V, Osburg V & Pandit A (2018) Risks and Drivers of Hybrid Car Adoption: A Cross-Cultural Segmentation AnalysisJournal of Cleaner Production.

Khan HUR, Ali M, Olya HGT, Zulqarnain M & Khan ZR (2018) Transformational leadership, corporate social responsibility, organizational innovation, and organizational performance: Symmetrical and asymmetrical analytical approachesCorporate Social Responsibility and Environmental Management, 25(6), 1270-1283.

Han H, Olya HGT, Kim JJ & Kim W (2018) Model of sustainable behavior: Assessing cognitive, emotional and normative influence in the cruise contextBusiness Strategy and the Environment, 27(7), 789-800.

Henninger CE, Alevizou PJ & Oates CJ (2017) IMC, social media and UK fashion micro-organisationsEuropean Journal of Marketing, 51(3), 668-691.

Pham, Thi Song Hanh , Monkhouse LL & Barnes, Bradley (2017) The influence of relational capability and marketing capabilities on the export performance of emerging market firmsInternational Marketing Review, 34(5), 606-628. 

Olya HGT & Altinay L (2016) Asymmetric modeling of intention to purchase tourism weather insurance and loyaltyJournal of Business Research, 69(8), 2791-2800.

Katircioglu S, Dalir S & Olya HG (2016) Is a Clean Development Mechanism project economically justified? Case study of an International Carbon Sequestration Project in IranEnvironmental Science and Pollution Research, 23(1), 504-513.

Henninger CE, Alevizou PJ & Oates CJ (2016) What is sustainable fashion?Journal of Fashion Marketing and Management, 20(4), 400-416.

Olya H & Alipour H (2015) Modeling tourism climate indices through fuzzy logicClimate Research, 66(1), 49-63.

McDonald S, Oates CJ, Thyne M, Timmis A & Carlile C (2015) Flying in the face of environmental concern: why green consumers continue to flyJournal of Marketing Management, 31(13-14), 1503-1528.

Technological Transformation

Laptop with programming code on the screen

McLeay F, Olya H, Liu H, Jayawardhena C, & Dennis C (2022) A Multi-Analytical Approach to Studying Customers Motivations to Use Innovative Totally Autonomous Vehicles. Technological Forecasting & Social Change.

Zhang M, Wang Y & Olya H (2022) Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective. Tourism Management

Wang X, Wang Y, Lin X & Abdullat A (2021) The dual concept of consumer value in social media brand community: A trust transfer perspectiveInternational Journal of Information Management, 59, 102319-102319.

Wang Y, Zhang M, Li S, McLeay F & Gupta S (2021) Corporate Responses to the Coronavirus Crisis and their Impact on Electronic-Word-of-Mouth and Trust Recovery: Evidence from Social MediaBritish Journal of Management.

Zhang J, Li S & Wang Y (2021) Shaping a Smart Transportation System for Sustainable Value Co-CreationInformation Systems Frontiers.

Wang Y, Zhang M, Li S, McLeay F & Gupta S (2021) Corporate responses to the Coronavirus crisis and their impact on electronic-word-of-mouth and trust recovery : evidence from social mediaBritish Journal of Management.

Li H, Wu Y, Cao D & Wang Y (2021) Organizational mindfulness towards digital transformation as a prerequisite of information processing capability to achieve market agilityJournal of Business Research, 122, 700-712.

Tajvidi M, Wang Y, Hajli N & Love PED (2021) Brand value Co-creation in social commerce: The role of interactivity, social support, and relationship qualityComputers in Human Behavior, 115, 105238-105238.

Wang W, Chen L, Xiong M & Wang Y (2021) Accelerating AI Adoption with Responsible AI Signals and Employee Engagement Mechanisms in Health CareInformation Systems Frontiers

Nazifi A, Gelbrich K, Grégoire Y, Koch S, El-Manstrly D & Wirtz J (2021) Proactive Handling of Flight Overbooking: How to Reduce Negative eWOM and the Costs of Bumping CustomersJournal of Service Research, 24(2), 206-225. 

Hajiheydari N, Delgosha MS, Wang Y & Olya H (2021) Exploring the paths to big data analytics implementation success in banking and financial service: an integrated approachIndustrial Management and Data Systems.

El-Manstrly D, Ali F & Line N (2021) Severe service failures and online vindictive word of mouth: The effect of coping strategiesInternational Journal of Hospitality Management, 95, 102911-102911.

Hajiheydari N, Delgosha MS & Olya H (2021) Scepticism and resistance to IoMT in healthcare: Application of behavioural reasoning theory with configurational perspectiveTechnological Forecasting and Social Change, 169, 120807-120807.

Farmaki A, Olya H & Taheri B (2021) Unpacking the complex interactions among customers in online fan pagesJournal of Business Research, 125, 164-176.

McLeay F, Osburg V, Yoganathan V & Patterson A (2020) Replaced by a robot: Service implications in the age of the machineJournal of Service Research

Nazifi A, El-Manstrly D, Tregear A & Auxtova K (2020) The impact of termination severity on customers' emotional, attitudinal and behavioral reactionsJournal of Service Theory and Practice, 31(1), 65-81.

Wang Y, Asaad Y & Filieri R (2020) What makes hosts trust Airbnb? Antecedents of hosts’ trust toward Airbnb and its impact on continuance intentionJournal of Travel Research, 59(4), 686-703.

Wang WYC & Wang Y (2020) Analytics in the era of big data: The digital transformations and value creation in industrial marketingIndustrial Marketing Management, 86, 12-15.

Cao D, Tao H, Wang Y, Tarhini A & Xia S (2020) Acceptance of automation manufacturing technology in China: an examination of perceived norm and organizational efficacyProduction Planning & Control, 31(8), 660-672.

Kong Y, Wang Y, Hajli S & Featherman M (2020) In Sharing Economy We Trust: Examining the Effect of Social and Technical Enablers on Millennials’ Trust in Sharing CommerceComputers in Human Behavior, 108, 105993-105993.

Tajvidi M, Richard M-O, Wang Y & Hajli N (2020) Brand co-creation through social commerce information sharing: The role of social mediaJournal of Business Research, 121, 476-486.

Yu C-H, Tsai C-C, Wang Y, Lai K-K & Tajvidi M (2020) Towards building a value co-creation circle in social commerceComputers in Human Behavior, 108, 105476-105476.

Leischnig A, Kasper-Brauer K & Thornton SC (2020) Configuring effective client-adviser interactionsJournal of Business Research, 115, 234-240.

Holland CP, Thornton SC & Naudé P (2020) B2B analytics in the airline market: Harnessing the power of consumer big dataIndustrial Marketing Management, 86, 52-64.

Thornton SC, Henneberg SC, Leischnig A & Naudé P (2019) It’s in the Mix: How Firms Configure Resource Mobilization for New Product Success. Journal of Product Innovation Management, 36(4), 513-531. 

Leischnig A, Kasper-Brauer K & Thornton SC (2018) Spotlight on customization: An analysis of necessity and sufficiency in services. Journal of Business Research, 89, 385-390. 

Leischnig A, Henneberg SC & Thornton SC (2016) Net versus combinatory effects of firm and industry antecedents of sales growth. Journal of Business Research, 69(9), 3576-3583. 

Thornton SC, Henneberg SC & Naudé P (2015) An empirical investigation of network-oriented behaviors in business-to-business markets. Industrial Marketing Management, 49, 167-180. Yoganathan V, Roper S, McLeay F & Machado J (2020) Branding in the digital age : a '2020' vision for brand managementInternet Research, 30(1), 19-22. 

Basukie J, Wang Y & Li S (2020) Big data governance and algorithmic management in sharing economy platforms: A case of ridesharing in emerging marketsTechnological Forecasting and Social Change, 161, 120310-120310.

Dwivedi YK, Ismagilova E, Hughes DL, Carlson J, Filieri R, Jacobson J, Jain V, Karjaluoto H, Kefi H, Krishen AS , Kumar V et al (2020) Setting the future of digital and social media marketing research: Perspectives and research propositionsInternational Journal of Information Management.

Wang Y, Zhang M, Tse YK & Chan HK (2020) Unpacking the impact of social media analytics on customer satisfaction : do external stakeholder characteristics matter?International Journal of Operations and Production Management, 40(5), 647-669. 

Line ND, Dogru T, El-Manstrly D, Buoye A, Malthouse E & Kandampully J (2020) Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industryTourism Management, 80, 104106-104106.

Kuhzady S, Çakici C, Olya H, Mohajer B & Han H (2020) Couchsurfing involvement in non-profit peer-to-peer accommodations and its impact on destination image, familiarity, and behavioral intentionsJournal of Hospitality and Tourism Management, 44, 131-142.

Malthouse EC, Buoye A, Line N, El-Manstrly D, Dogru T & Kandampully J (2019) Beyond reciprocal: the role of platforms in diffusing data value across multiple stakeholdersJournal of Service Management, 30(4), 507-518.

Wang Y, Kung L, Gupta S & Ozdemir S (2019) Leveraging big data analytics to improve quality of care in healthcare organizations: A configurational perspectiveBritish Journal of Management, 30(2), 362-388.

Wang Y & Herrando C (2019) Does privacy assurance on social commerce sites matter to millennials?International Journal of Information Management, 44, 164-177.

Li S, Yu C-H, Wang Y & Babu Y (2019) Exploring adverse drug reactions of diabetes medicine using social media analytics and interactive visualizationsInternational Journal of Information Management, 48, 228-237.

Filieri R, McLeay F, Tsui B & Lin Z (2018) Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of servicesInformation and Management, 55(8), 956-970.

Bishop S (2018) Anxiety, panic and self-optimizationConvergence: The International Journal of Research into New Media Technologies, 24(1), 69-84.

Hajli N, Wang Y & Tajvidi M (2018) Travel envy on social networking sitesAnnals of Tourism Research, 73, 184-189.

Ker J-I, Wang Y & Hajli N (2018) Examining the impact of health information systems on healthcare service improvement: The case of reducing in patient-flow delays in a U.S. hospitalTechnological Forecasting and Social Change, 127, 188-198.

Yoganathan V, McLeay F, Osburg V-S & Hart D (2018) The Core Value Compass: visually evaluating the goodness of brands that do goodJournal of Brand Management, 25(1), 68-83.

Wang Y, Kung L, Wang WYC & Cegielski CG (2018) An integrated big data analytics-enabled transformation model: Application to health careInformation & Management, 55(1), 64-79.

Wang Y, Kung L & Byrd TA (2018) Big data analytics: Understanding its capabilities and potential benefits for healthcare organizationsTechnological Forecasting and Social Change, 126, 3-13.

Cheng X, Wang Y & Sankar CS (2018) Using Serious Games in Data Communications and Networking Management CourseJournal of Computer Information Systems, 58(1), 39-48.

Hajli N, Wang Y, Tajvidi M & Hajli MS (2017) People, Technologies, and Organizations Interactions in a Social Commerce EraIEEE Transactions on Engineering Management, 64(4), 594-604.

Wang Y & Yu C (2017) Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learningInternational Journal of Information Management, 37(3), 179-189. 

Wang Y & Byrd TA (2017) Business analytics-enabled decision-making effectiveness through knowledge absorptive capacity in health careJournal of Knowledge Management, 21(3), 517-539. 

Wang Y & Hajli N (2017) Exploring the path to big data analytics success in healthcareJournal of Business Research, 70, 287-299.

Oates CJ, Watkins L & Thyne M (2016) ​​The impact of marketing on children’s well-being in a digital ageEuropean Journal of Marketing, 50(11), 1969-1974.

Wang Y, Hsiao S-H, Yang Z & Hajli N (2016) The impact of sellers' social influence on the co-creation of innovation with customers and brand awareness in online communitiesIndustrial Marketing Management, 54, 56-70. 

Filieri R, Alguezaui S & McLeay F (2015) Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouthTourism Management, 51, 174-185.

Lin Y, Wang Y & Kung L (2015) Influences of cross-functional collaboration and knowledge creation on technology commercialization: Evidence from high-tech industriesIndustrial Marketing Management, 49, 128-138.

Wang Y, Wu Y, Sankar CS & Lu L (2015) Leveraging Information Technology for Disaster Recovery: A Case Study of Radio Frequency Identification (RFID) Implementation for Facility RetrievalJournal of Information Technology Case and Application Research, 17(1), 41-55.

Filieri R & McLeay F (2014) E-WOM and AccommodationJournal of Travel Research, 53(1), 44-57.