Frequently Asked Questions
Find the answer to the questions we often get asked about parking
- If I want to park at the university, what do I do?
Do you really need to park….All parking on campus is by permit only. Please go to our parking webpage where you can see the range of permit types available, their costs and permissions, and a map of all parking locations. Some permits allow free parking but only within certain parameters.
- When can I apply for a parking permit for the upcoming academic year?
Applications are now closed for Cat B PAYG / B Salary deduction permits. Selected R and A Permits remain available. Please see sheffield.ac.uk/efm/parking/apply for specific permit details
- I have looked at the webpage about permits, etc. How do I apply?
You are able to use your MUSE username to manage your permit.
- First connect:
- If you are not already connected to eduroam, you need to be connected to the University VPN to use this service. Follow their guide to set up VPN connection
- Once you have connected to FortiClient please go to https://permit.sheffield.ac.uk/mainportal/login
If your MUSE username is rejected by the PermIT system please contact the University IT Services team and ask for a full MUSE username that is compatible with our system.
Once into the PermIT software
1. Click REGISTER
2. Complete all required and asterisked fields*
3. Complete the three pages of registration details*
4. Click ‘confirm’ to complete the registration
*Please ensure:
- you enter your postcode with no spaces, eg: S258BU
- when asked for your vehicle details, enter the VRM without spaces, eg. BM14SWJ
- give the main building where you work
- give your full home/Sheffield address - not your work address
- give your University email address, not a personal email address
You have now created an account and may apply for a permit:
- From your HOME PermIT page, click on APPLY FOR NEW PERMIT
- Select permit type from the dropdown box (if you cannot see the permit you require, email us) and click to confirm and submit
You will receive an automated email for each stage of the process. Read the final one closely and carefully as it will contain details and instructions on how and where to use your permit, if your application is successful. If not successful, it will suggest alternatives and how to appeal.
- Will disabled staff need to pay?
Staff who are Blue Badge holders do not need to pay for parking. They will need a permit but it is free of charge. Please see sheffield.ac.uk/efm/parking/apply for more details.
- I have an engineer/contractor installing/working for us on … how can I get them a parking permit?
All contractors require a permit to park and must pay for their parking on campus. The allocation of an actual space is determined by need. Please complete this form: University contractor parking permit request
Your contractor can then download the RingGo app and pay using location code 450015. The parking team will send you the tariff when you request the permit.
If your contractor needs to enter the Arts Tower car park, please complete this form: Arts Tower Access
- I have a visitor/guest speaker/conference delegate coming and want to reserve a parking space for them.
In most cases, visitors to the University are directed to Q-Park on Durham Road or Rockingham Street, or the NCP on Solly Street. For specific cases, such as Blue Badge holders, those requiring disabled access, or equipment un/loading, it is best to email parking@sheffield.ac.uk as different faculties, and therefore their car parks, occasionally have different protocols.
- I am a student and have a new/temporary car; how do I add it to my parking permit?
Our student driver records only allow for one vehicle to be registered to an account at a time. It is a simple matter to change the registration attached to the account if you change vehicle. Link to login to your parking permit account *If you are using a mobile device you may need to initially click the three horizontal bar button to see the ‘vehicles’ page.
Once you're in your account:
- Click on VEHICLES (to the left of the screen)
- Click on Delete Vehicle to delete the vehicle you will no longer drive to campus
- Click on Add Vehicle to add the new vehicle.
- Enter registration number with no spaces, and click on Get Vehicle
Confirm details retrieved, and complete the process.
- I am staff and have a new/temporary car; how do I add it to my parking permit?
You can have up to three vehicles linked to your account at a time. It is a simple matter to change/add/delete a vehicle and can be done on a mobile phone as well as online. Link to login to your parking permit account *If you are using a mobile device you may need to initially click the three horizontal bar button to see the ‘vehicles’ page.
Once you're in your account:
- Click on VEHICLES (to the left of the screen)
- Click on Delete Vehicle to delete the vehicle you will no longer drive to campus
- Click on Add Vehicle to add the new vehicle.
- Enter registration number with no spaces, and click on Get Vehicle
Confirm details retrieved, and complete the process.
- I can’t log in to PermIT?
You are able to use your MUSE username to manage your permit.
- First connect:
- If you are not already connected to eduroam, you need to be connected to the University VPN to use this service. Follow their guide to set up VPN connection
- Once you have connected to FortiClient please go to https://permit.sheffield.ac.uk/mainportal/login
- Logon with [MUSE username]@sheffield.ac.uk and your MUSE password. It is essential that you follow your MUSE username with @sheffield.ac.uk. You should then be able to see and access your account details, any notifications, type of permit and its expiry date.
If your MUSE username is rejected by the PermIT system please contact the University IT Services team and ask for a full MUSE username that is compatible with our system.
- I have a student evening/weekend permit but what times can I use this?
You may park in Category B zone car parks between 5pm-8am weekdays, and between Friday 5pm-Monday 8am for the weekend. Please ensure you have moved your vehicle by 8am Monday-Friday.
- How do I pay for parking?
At the University of Sheffield you may pay for parking via either Connect Cashless Parking or RingGo payment systems. RingGo will by default notify you via SMS. SMS notifications are a chargeable service and may be turned off in the RingGo application via the account setting and then notifications.
Both payment systems require a location code to be entered during the process of paying. When paying via Connect Cashless please enter location code 7050 for central campus. If paying via RingGo you will need to enter location code 450014 for central campus or 450065 for AMRC PAYG. Both payment systems require a valid Category B or AMRC PAYG parking permit to park. Please also remember to update vehicle details in both PermIT and your payment software of choice when parking a new vehicle on campus. Please see the FAQ on how to add a vehicle to my parking permit.
Please click one of the links below to download the Connect Cashless payment app via your chosen app store:
Please click one of the links below to download the RingGo payment app via your chosen app store.
- Connect Cashless app isn’t working – please advise!
There may be several reasons for this, and they differ at any given time. Please make sure that the app is updated and using the latest version. We recommend checking that all account details are up to date and present along with up to date payment card details. A good general rule when experiencing technical issues is to close down the app and restart your phone. Please then try again to pay for parking. If the problem persists, it is also possible to pay for parking via www.connectcashlessparking.com/ or via phone call (0345 434 8008). The voice call payment needs to be done on a mobile phone due to the vehicle registration number needing to be confirmed by text.
You may also use the RingGo payment software as an alternative to Connect Cashless.
- RingGo app isn’t working – please advise!
There may be several reasons for this, and they differ at any given time. Please make sure that the app is updated and using the latest version. We recommend checking that all account details are up to date and present along with up to date payment card details. A good general rule when experiencing technical issues is to close down the app and restart your phone. Please then try again to pay for parking. You may also pay via myringgo.co.uk by logging in with your RingGo account details.
- How do I apply for a motorcycle permit?
You are able to use your MUSE username to manage your permit, but m/cycle permits require an administrator to complete the process.
First connect
- If you are not already connected to eduroam you need to be connected to the University VPN to use this service: link here: https://www.sheffield.ac.uk/it-services/vpn. Follow their guide to set up VPN connection
- Once you have connected to tFortiClient please go to https://permit.sheffield.ac.uk/mainportal/login
- Logon with [MUSE username]@sheffield.ac.uk and your MUSE password. It is essential that you follow your MUSE username with @sheffield.ac.uk
- If your MUSE username is rejected by the PermIT system please contact the University IT Services team and ask for a full MUSE username that is compatible with our system: it-servicedesk@sheffield.ac.uk
Once into the permIT software
- Click REGISTER and complete all required and asterisked fields*
- Complete the three pages of registration details* and click CONFIRM to complete the registration
*Please ensure
- you enter your postcode with no spaces, eg: S258BU
- when asked for your vehicle details, enter the VRM without spaces, eg. BM14SWJ
- give the main building where you work give your full home/Sheffield address - not your work address
- give your University email address, not a personal email address
You now have a PermIT account. Please email parking@sheffield.ac.uk so that we can complete your permit application; in your email, please confirm which type of m/cycle permit you require: Cat A Regent Court, or Motorcycle: Use of designated University motorcycle parking only. You will receive automated emails throughout this process, and when it is complete.
- What about Sheffield Business Centre car park?
University staff employed at the Sheffield Business Centre will be required to have a permit and will pay £13 per month. It will continue to be a PAYG car park for visitors. University AMRC / USID PAYG and salary type permits are not eligible to park at this car park generally.
- Do Runway Park and AMRC staff apply in the same way?
Yes, the permit systems are accessible for all staff.
- Are staff from other sites classed as visitors?
No, staff travelling from other sites need to have a permit to use the car parks. Other university permits will be eligible to park on site. Staff with salary permits display permits in the usual way, those with the B PAYG permit would need to pay as usual. Please note that an AMRC / Runway Park PAYG Permit (£2 per day parking) is now available to UoS / AMRC / USID staff. Please see the parking web pages for details on how to apply.
Staff who use pool cars owned by the University will not need to pay, with a range of vehicles available for staff to use from Transport Services if the School does not have a vehicle available.
There is also a direct bus route from our central campus that serves the Rotherham AMRC sites (AMP), now running every 30 minutes.
Visitors to Runway Park who do not have any type of permit or are not in a university owned vehicle can use the P&D car park at Sheffield Business Centre.
- Do external partner companies hosted onsite utilising lease or space access agreements need to pay?
This will be determined by the terms of the lease agreement. Everyone will need permits to park in University-owned or leased car parks.
- Can I cycle to work?
Yes, the university has a range of initiatives to support cycling to work. This includes staff and student bike purchase support, hire bikes, and a scheme to allow staff chance to trial an e-bike.
Full details can be found online at sheffield.ac.uk/efm/cycling.
- Can you give some more details about parking plans at the AMRC NW?
Please see the document linked here for more details.
- Can you give some more details about parking plans at the AMRC Cymru?
Please see the document linked here for more details.
If you want to know more about alternative means of transport, eg. cycling, public transport, or walking to/from and around the campus students and staff can go to our Active Travel pages (University login required)