Estates and Facilities Management service disruptions

Updates on current disruptions affecting Estates and Facilities Management (EFM) services in University buildings, upcoming works which will affect EFM services and recently resolved issues.

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This page will only be updated during Helpdesk working hours: Monday to Friday 8am to 4pm

Current Maintenance Issues

We apologise for any inconvenience caused by the service disruptions described below and are working hard to resolve these as soon as possible.

Start DateBuilding/area affectedDetails
29/07/2025Sam Fox HouseThe list in Sam fox House is awaiting a replacement SIM. Once the SIM is replaced the list will be back in operation.
Start DateBuilding/area affectedDetails
17/07/2025Dainton

Lift 3 is currently out of service. Apologies for the inconvenience.

Update 18/07/2025: A part is on order and the expected delivery is in 2-3 weeks.

Start DateBuilding/area affectedDetails
11/07/25The Arts TowerThe Paternoster is currently unavailable until further notice. This matter is being addressed as a priority. We apologise for any inconvenience caused.
Start DateBuilding/area affectedDetails
04/07/2025Sir Henry StephensonThe lift has been reported as out of service. A job has been raised and Technical Services made aware.  Apologies for any inconveniences this may cause.
Start DateBuilding/area affectedDetails
01/07/2025Kroto Research InstituteBoth the passenger and goods lifts have been reported as faulty. The technical services team is aware of the issue. We will provide updates on this page as soon as more information is available. We apologise for any inconvenience caused.
Start DateBuilding/area affectedDetails
26/06/2025Pam Liversidge BuildingThe lift has been reported as faulty. A job has been raised for technical services to attend as soon as possible.  We will update as soon as this has been resolved. Apologies for any inconvenience.

Upcoming Scheduled Maintenance

Start dateAnticipated end dateBuilding/area affectedDetails
22/07/202522/07/2025Florey BuildingFlorey lift 1 will be out of operation (Tues 22nd July) 08:00 - 12:00 whilst remedial repairs are carried out following the recent outage.

Recently Resolved Issues

Start DateBuilding/area affectedDetails
01/08/2025HRI/ICOSS/UHS/SoundhouseThe power outage on the Gell Street area is now resolved and power restored.
Start DateBuilding/area affectedDetails
31/07/2025The WaveLift 1 is now back in service.
Start DateBuilding/area affectedDetails
25/07/2025Students UnionLift 2 is now back in service.
Start dateEnd DateBuilding/area affectedDetails
22/07/202522/07/2025Florey BuildingLift is now back in service.
Start DateBuilding/area affectedDetails
17/07/2025Broad Lane Building/Mappin

This has now been resolved.

[Power outage has been reported in the Broad Lane building and possibly the associated surrounding area. The Tech Services team is aware and attending to the issue. Security has also been notified and is en route to assist. We will provide updates on this page as more information becomes available.]