Estates and Facilities Management service disruptions

Updates on current disruptions affecting Estates and Facilities Management (EFM) services in University buildings, upcoming works which will affect EFM services and recently resolved issues.

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This page will only be updated during Helpdesk working hours: Monday to Friday 8am to 4pm

Current Maintenance Issues

We apologise for any inconvenience caused by the service disruptions described below and are working hard to resolve these as soon as possible.

Start Date	Building/area affected	Details
14/05/2025	Arts Tower	Paternoster is currently experiencing a fault. Technical Services are aware and will attend as soon as possible. Sorry for any inconvenience this may cause.

Start Date	Building/area affected	Details
09/05/2025	Pam Liversidge	The lift in PLB is now back in service, however, will not be serving the Hadfield side. You will not be able to access the Hadfield building this way - the lift is only programmed to serve PLB until further notice. We apologise for any inconvenience this may cause.

Upcoming Scheduled Maintenance

Start date	Anticipated end date	Building/area affected	Details
15/05/2025	16/05/2025	The Arts Tower	The Paternoster will be undergoing remedial works so will be out of service for the duration.

Recently Resolved Issues

Start date	End date	Building/area affected	Details
03/04/2025	04/04/2025	Hadfield Building	The RHS Lift is back working as of the 03rd April.

Start date	End date	Building/area affected	Details
19/03/2025	20/03/2025	All buildings on central campus	District Heating outage Veolia have informed EFM u they need to undertake emergency corrective maintenance work on the underground pipeline which will affect heating supply all buildings on central campus. Works will commence on Wednesday 19th March at 19.00 hours, resulting in a disruption of heating supply for up to 12 hours. Works are expected to be completed by 07.00hours Thursday 20th March. Please note this is disruption to heating supply only. Normal power will be maintained throughout this period.

Start date

End date

Building/area affected

Details

19/03/2025

20/03/2025

All buildings on central campus

District Heating outage

Veolia have informed EFM u they need to undertake emergency corrective
maintenance work on the underground pipeline which will affect heating supply all buildings on central campus.
Works will commence on Wednesday 19th March at 19.00 hours, resulting in a disruption of heating supply for up to 12 hours.
Works are expected to be completed by 07.00hours Thursday 20th March.
Please note this is disruption to heating supply only. Normal power will be maintained throughout this period.

Start date	End date	Building/area affected	Details
07/03/2025	07/03/2025	New Spring House and Edgar Allen House	Northern Power Grid have advised an unplanned power outage is currently effecting Edgar Allan House and New Spring House, details at the link below; Power Cuts Map \| Northern Powergrid

Start date

End date

Building/area affected

Details

07/03/2025

New Spring House and Edgar Allen House

Northern Power Grid have advised an unplanned power outage is currently effecting Edgar Allan House and New Spring House, details at the link below;

Power Cuts Map | Northern Powergrid

Start date	End date	Building/area affected	Details
01/05/2025	01/05/2025	Gell Street - ICOSS/Soundhouse/University Health Centre/ HRI Building	Northern Powergrid have now resolved the issue. Their advice is to try turning on a light or appliance to make sure power is restored to your building. Please contact us at the Helpdesk if you are still experiencing issues. Thankyou.

Estates and Facilities Management