Estates and Facilities Management service disruptions
Updates on current disruptions affecting Estates and Facilities Management (EFM) services in University buildings, upcoming works which will affect EFM services and recently resolved issues.
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This page will only be updated during Helpdesk working hours: Monday to Friday 8am to 4pm
Current Maintenance Issues
We apologise for any inconvenience caused by the service disruptions described below and are working hard to resolve these as soon as possible.
| Start Date | Building/area affected | Details |
|---|---|---|
| 05/092025 | Sir Robert Hadfield Building | An issue with lift no. 02 has resulted with it being taken out of service. This will be until Monday the 08th of September then reassessed as progress is made. |
| Start Date | Building/area affected | Details |
|---|---|---|
| 02/09/2025 | Perak Labs | 1224 Lift 4 has been temporarily isolated. An Ansa engineer will be on site Wednesday to reinspect the equipment and, hopefully, restore it to service. |
| Start Date | Building/area affected | Details |
|---|---|---|
| 01/09/2025 | Jessop West | A fault has been identified with the main entrance to the Jessop West building. From 6pm to 8am the following day and all weekend this entrance will be manually locked meaning your Ucard will not open the door. Access to the main building by swipe will only be from the entrance facing the Brookhill roundabout. This will be in place until the 17th of September. |
| Start Date | Building/area affected | Details |
|---|---|---|
| 18/08/25 | The Arts Tower | Thank you for your patience with regards to The Paternoster being out of operation over the summer. We are now in a position where we can complete the Paternoster Controller Upgrade and carry out the servicing and maintenance required. We aim to have The Paternoster back in service for the beginning of Intro Week (w/c Monday 22nd September). Again, we apologise for any inconvenience this has caused. |
Upcoming Scheduled Maintenance
| Start Date | Building/area affected | Details |
|---|---|---|
| 13/09/2025 - 14/09/2025 | Multiple buildings | During the weekend of 13/14 September, we will undertake a major water infrastructure project, resulting in the closure of 26 buildings and a water shutdown. Key staff, including affected schools, security, fire, and the student union, are already informed. Further details will be provided via a Notification of Works. Additionally, posters will be displayed in all affected buildings the week prior. |
Recently Resolved Issues
| Start Date | Building/area affected | Details |
|---|---|---|
| 10/092025 | Firth Hall complex | There is currently no gas supply to this property. Technical Services are aware and an Engineer is due on site to investigate. We will update further around 09:30am. Apologies for any inconvenience. Update 09:50 - Pressure Testing is ongoing and we expect to be able to update colleagues by 11am. Update 09:55 - Gas supply is back on with the exception of West Wing F Floor Update 11.09.2025 - Gas supply to all areas has been restored. |
| Start Date | Building/area affected | Details |
|---|---|---|
| 08/09/2025 | 24 Hounsfield Rd | The mains power is now restored to this property. |
| Start Date | Building/area affected | Details |
|---|---|---|
| 08/09/2025 | Campus wide | The issues affecting CCure and newly printed Ucards has now been resolved. |