The Estates and Facilities Management Help Desk provides a central point of contact for all departments to request repairs and progress on jobs.
Maintenance requests need to be submitted on this Customer Services formMaintenance Request Form
Opening hours: 8am–4pm Monday to Friday
Telephone: +44 114 222 9000
Out of hours contact
For urgent assistance outside of the Help Desk opening times please contact:
Security Services Control Room
Telephone: +44 114 222 4085
Help desk emergency procedures
Instructions for personnel in buildings/departments when emergency situations arise.
New work request
Complete the questions on this form
This will enable us to allocate the work to the appropriate section of EFM.
We will email you with a reference number, which should be used on all correspondence. A member of our team will then contact you to arrange a visit or provide a cost for you.
Our estate is made up of a variety of building types. We ensure they are accessible to all.
Find out about campus accessibility
We're transforming the University of Sheffield's campus.
Find out more about the plan