Help Desk
The Estates and Facilities Management Help Desk provides a central point of contact for all departments to request repairs and progress on jobs.
University accommodation
Maintenance requests need to be submitted on this Customer Services formMaintenance Request Form
Contact us
Opening hours: 8am–4pm Monday to Friday
Telephone: +44 114 222 9000
Email: EFMHelpDesk@sheffield.ac.uk
Out of hours contact
For urgent assistance outside of the Help Desk opening times please contact:
Security Services Control Room
Telephone: +44 114 222 4085
Help desk emergency procedures
Instructions for personnel in buildings/departments when emergency situations arise.
New work request
Complete the questions on this form
This will enable us to allocate the work to the appropriate section of EFM.
We will email you with a reference number, which should be used on all correspondence. A member of our team will then contact you to arrange a visit or provide a cost for you.
