Interlibrary request service

Guidance on how to use the interlibrary request service University staff and students, Sheffield Teaching Hospital (STH) staff and external customers.



Before making a request, check the Library catalogue StarPlus and ensure that the item is not in stock, either in print or electronically. If the item is in stock but out on loan you can place a request through StarPlus.

You can also check the Directory of Open Access Journals (DOAJ) and OpenDOAR: Directory of Open Access Repositories where you may be able to find the full text of the item you require.

If the Library doesn’t have the item you require and you can’t locate it from any other source, we will try to obtain it as an interlibrary request. 

This service is expensive and we request you use it only for essential materials. External borrowers will be charged.

See the charges section below for more details.

University staff and students

Staff, postgraduate research students, postgraduate taught students and undergraduates should submit their requests online.

Undergraduate and taught postgraduate students should not normally need to make requests unless they are doing a research module or dissertation research.

Note that the Library reserves the right to share information with your department regarding your requests(s).

STH staff and external customers

Sheffield Teaching Hospitals (STH) staff should submit their requests using this form.

For STH staff payment is made from Library funds so no charge will be taken from your account. Note that the library reserves the right to share information with your department regarding your request(s).

Registered external customers should download a form in either Word (167KB) or PDF (92KB) format. Once completed, the form can either be

  • scanned and sent via email to

  • handed in at Western Bank or the Health Sciences Library

  • posted to Health Sciences Library, Royal Hallamshire Hospital, University of Sheffield, Beech Hill Road, Sheffield S10 2RX

Payment options

If you are a registered external borrower, payment can be made via the online store after the item has been received. Information on how to do this will be sent to you once the item has been received.

For any queries contact


The British Library is the main supplier for our interlibrary requests and most of the following charges are set by them and are only passed on to our users at cost.

Charges to University staff/students, STH staff and external visitors

Service/fine Charge (incl. VAT)
Standard service

Payment from Library funds or:

  • Loan – £17.15

  • Photocopy, posted – £12.15

  • Secure electronic delivery – £12.78

Fines for overdue loans £5.45
Fines for lost and long overdue loans £194.80
Fines for failure to cancel place on British Library Boston Spa Minibus £5.00
24-hour secure electronic delivery of a copy from print £24.84
2-hour secure electronic delivery of a copy from print £37.92
US thesis £29.50

Charges to other libraries

Service Charge (inc. VAT)
Loans £17.15
Photocopies £13.45

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Phone: +44 114 222 7200

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